Save More MarketplaceJob Description – CashierPosition Title:
Cashier
Department:
Front End
Reports To:
Customer Service Manager / Front End Manager
FLSA Status:
Non-Exempt (Hourly)
Position Summary
The Cashier is responsible for providing every customer with a fast, friendly, and accurate checkout experience. Cashiers serve as one of the final points of contact for our customers and play a vital role in creating a positive impression of Save More Marketplace. This position requires excellent customer service, attention to detail, and the ability to accurately process transactions while maintaining a clean, organized, and welcoming checkout area.
Essential Duties & Responsibilities
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Greet every customer with a friendly smile and positive attitude.
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Accurately scan merchandise and process customer purchases.
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Accept cash, checks, credit/debit cards, EBT, gift cards, and other approved payment methods.
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Count back change accurately and balance cash drawers according to company procedures.
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Bag groceries carefully to protect products and provide an exceptional customer experience.
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Verify identification for age-restricted purchases in accordance with company policy and applicable laws.
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Assist customers with questions, product locations, and store services.
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Maintain a clean, organized, and fully stocked checkout lane.
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Monitor checkout supplies and notify management when replenishment is needed.
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Perform price checks and request assistance when necessary.
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Follow all coupon, discount, and promotional procedures.
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Maintain confidentiality of customer information and payment transactions.
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Assist with stocking, facing merchandise, cleaning, and other front-end responsibilities during slower periods.
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Help maintain a safe shopping environment by reporting spills, hazards, or suspicious activity.
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Perform other duties as assigned by management.
Qualifications
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Previous cashier, retail, grocery, or customer service experience is preferred but not required.
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Excellent customer service and communication skills.
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Basic math and cash-handling skills.
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Ability to remain calm and professional in a fast-paced environment.
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Strong attention to detail and accuracy.
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Dependable with a positive attitude and strong work ethic.
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Ability to work effectively as part of a team.
Physical Requirements
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Stand for extended periods throughout the shift.
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Frequently lift and carry up to 25 pounds.
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Occasionally lift up to 50 pounds with assistance.
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Bend, reach, twist, and perform repetitive hand and wrist movements.
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Push and pull shopping carts as needed.
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Maintain the ability to work in a fast-paced retail environment.
Work Schedule
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Flexible availability including days, evenings, weekends, and holidays.
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Overtime may be required based on business needs and must be approved by management.
Cash Handling & Customer Service Expectations
All Cashiers are expected to:
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Handle all transactions accurately and honestly.
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Follow all company cash handling and loss prevention procedures.
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Deliver friendly, respectful, and professional service to every customer.
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Protect customer privacy and payment information.
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Promptly notify a supervisor of transaction discrepancies or register issues.
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Follow all front-end operating procedures and company policies.
Success in This Role
A successful Cashier demonstrates:
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Outstanding customer service
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Accuracy and attention to detail
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Dependability and punctuality
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Positive attitude and professionalism
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Strong communication skills
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Teamwork and willingness to assist others
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Commitment to creating a fast, friendly, and efficient checkout experience for every customer
Save More Marketplace is an Equal Opportunity Employer. We are committed to providing outstanding service to our customers while fostering a respectful, safe, and inclusive workplace for all employees.