We are a large but privately owned pediatric dental practice in Johns Creek/Alpharetta that prides itself on creating fun, positive experiences for both our patients and our team!
Our patient care hours are M-F 7am-4pm, however, all employees work a 4 day work week!
Job Overview
Our practice is seeking a friendly, bubbly, detail-oriented, and confident Treatment Coordinator to support our front office team and enhance the overall patient experience. This position involves a balance of patient interaction, administrative support, and treatment plan coordination. The ideal Treatment Coordinator will be comfortable discussing financial arrangements, skilled in dental software, and able to maintain a positive attitude while working in a fast-paced, team-based environment.
Treatment Coordinator Duties
- Greeting patients and parents with warmth and professionalism
- Checking patients in and out while ensuring a smooth front desk flow
- Presenting treatment plans clearly and confidently to parents
- Discussing financial options and answering related questions
- Maintaining excellent phone etiquette and communication skills
- Assisting with scheduling, insurance coordination, and patient follow-up
- Using dental software (Dentrix experience is a plus)
- Contributing to a fast-paced, team-oriented, and high-energy environment
Treatment Coordinator Skills
- At least 2 years of previous employment in a dental office (Treatment Coordinator experience preferred)
- Comfort with discussing finances and treatment plans with families
- Strong interpersonal skills
- Ability to multitask
- A positive attitude and commitment to excellent patient care
- Dentrix Ascend software knowledge is a plus
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Experience:
- Dental office: 2 years (Required)
Ability to Commute:
- Johns Creek, GA 30022 (Required)
Work Location: In person
