Working at Shaw Supply
Join our dynamic team as a Customer Service & Counter Sales Associate, where your enthusiasm and communication skills will drive exceptional client experiences! In this energetic role, you will serve as the first point of contact for customers, providing friendly support and expert assistance both in person and over the phone. Your proactive approach will help build lasting relationships, ensure smooth sales transactions, and contribute to a positive shopping environment. This paid position offers an exciting opportunity to develop your sales expertise, enhance your customer support skills, and thrive in a fast-paced setting.
Duties
- Greet customers warmly upon arrival and assist them with their inquiries or purchases at the counter.
- Process sales transactions accurately using cash handling procedures and point-of-sale systems.
- Provide comprehensive product information and recommend solutions tailored to customer needs.
- Maintain organized records of sales, customer interactions, and data entry tasks using Microsoft Office tools.
- Support customer service efforts by resolving issues promptly and efficiently through effective communication and problem-solving skills.
Skills
- Multilingual abilities are highly valued to serve a diverse customer base effectively.
- Strong sales skills with a passion for engaging clients and upselling products or services.
- Communication skills—both written and verbal
- Previous experience in customer support or call center roles is preferred to ensure seamless client interactions.
- Technical proficiency with computer systems, POS software, and data entry tools is essential.
- Outstanding organizational skills to manage multiple tasks efficiently in a busy environment.
- Customer service problem-solving capabilities to address concerns swiftly while maintaining professionalism.
- Ability to handle cash transactions accurately while demonstrating trustworthiness and attention to detail.
This role is perfect for motivated individuals eager to develop their sales expertise while delivering top-tier client service!
Pay: $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
