The Research IT Specialist provides operational and technical support for the Division of Research technology environment, including desktop systems, enterprise applications, electronic research administration (eRA) platforms, websites, conferencing technologies, and emerging AI-enabled tools.
This position serves as a primary resource for troubleshooting hardware, software, authentication, networking, and systems access issues while supporting secure, reliable, and efficient technology operations. The Specialist assists with administration of research administration systems, website maintenance, workflow automation tools, analytics resources, and user support services.
The successful candidate is a customer-focused technology professional with strong troubleshooting skills, the ability to manage multiple priorities, and the ability to communicate technical information to diverse audiences.
