Position Summary
The level 5 — Senior Interior Designer II is responsible for delivering a world-class experience to clients through effective listening, communication, and ensuring project teams are empowered to achieve project goals. The position develops a thorough understanding of client criteria and leads the development of responsive interior design concepts, narratives, presentations and documentation. The position promotes the firm’s vision, mission, core values, and long-range plans through action and contributes to initiatives and operational improvements aligned with achieving the firm’s objectives.
The level 5 — Senior Interior Designer II is able to effectively deliver multiple, concurrent complex projects across typologies. The position demonstrates exceptional design, meeting facilitation, and leadership skills, ensuring high-quality, sophisticated and innovative design concepts and compelling client presentations. The position requires advanced creativity, excellent listening skills, and the ability to manage and exceed client expectations.
This position is hybrid: 4 days a week in the Boston, MA office and 1 day remote.
Key Duties and responsibilities
Project and Design Leadership and Client Service
- Manages and develops interior design concepts for multiple complex projects across typologies, concurrently and successfully.
- Engages clients in explorations that respectfully challenge and inspire their understanding of appropriate and sustainable interior design solution.
- Directs preparation of and conducts interior design presentations to clients.
- Expresses clear philosophy for design tasks and methodology for achieving goals, verbally and/or graphically.
- Communicates design narrative and intent in a clear and compelling way; demonstrates the incorporation of client’s requirements and goals within the design solution.
- Leads the creative design direction during all design phases, being mindful of clients’ needs and vision, requirements, project budget, schedule, and site issues.
- Assures the integrity of the design concept throughout the life of the project.
- Independently researches and develops new and unique approaches on design solutions.
- Initiates and creates space plans, three-dimension concepts and materials palettes.
- Stays current with or influences the latest interior design trends, art, lighting, signage, color, products and materials, technology, and strategies for current workplace solutions.
- Provides constructive feedback to individuals working on projects, providing ongoing design direction to ensure consistent and high-quality design throughout all project phases.
- Reviews design and construction documents and specifications to ensure compliance with design intent.
- Collaborates with the Interior Project Manager on design-related aspects of the construction and FF&E budgets, design and design-related aspects of the construction schedules.
Firm Leadership
- Proactively collaborates with colleagues in all departments to build more effective and efficient firm and project operations.
- Actively contributes to one or more programs or initiatives that contribute to meeting firm objectives.
- Collaborates with other senior leaders to determine staffing level needs.
- Collaborates with Talent and Culture to recruit, interview, evaluate and select new hires.
- Assists with employee onboarding and off-boarding to ensure proper knowledge transfer.
- Fosters an inclusive and collaborative office environment.
- Pursues opportunities to speak, present and/or author thought leadership pieces within the firm, professional organizations, and client community.
- Participates in networking activities, developing and fostering relationships in broader design community; keeps well connected with manufacturers and design industry professionals to ensure access to newest and most innovative products and services available.
Supervisory Responsibilities
- Directs the work of project team members on projects.
- Provides performance feedback to team members and to their performance managers.
- Manages the performance and professional development of performance advisees, as assigned.
Required Education, Experience and Credentials
- Bachelor’s degree in interior design from a CIDA accredited program or a B.Arch
- At least twelve (12) years of experience as an interior designer in a client services firm
- Professional design portfolio
- NCIDQ certification or Registered Architect
- Sustainable Building Materials certified
- LEED GA
- WELL certified
Required Skills and Abilities
Leadership, Communication and Emotional Skills
- Ability to demonstrate the firm’s core values: Integrity, Purpose, Collaboration, Empathy, Conscientiousness, Accountability.
- Strong service orientation with the ability to anticipate problems and needs and proactively find solutions.
- Ability to listen to understand and tailor responses appropriately.
- Ability to communicate relevant information clearly and concisely, with the appropriate tone.
- Strong attention to detail, especially in written and visual communications.
- Ability and desire to receive feedback and learn from other’s perspectives.
- Ability to include all, collaborate, and recognize others’ contributions.
- Ability to be flexible and to adapt to changes in priority or direction.
- Ability and desire to self-start, ask questions, learn and grow.
- Ability to manage time and workflow.
- Ability to remain calm under pressure.
- Ability to manage conflict and diffuse situations.
- Ability to nurture client relationships and manage expectation.
Technical Skills and Applied Knowledge
- Exceptional design aptitude informed by empathy, synthesis and abductive thinking, and the ability to rapidly experiment.
- Advanced knowledge of:
- Design, trends, construction process and methodology, materials application and manufacturer-supplier appropriateness.
- Furniture fixture and equipment (FF&E) including specifications, selection, budgeting, and expectation management.
- Architectural/interior finishes, lighting applications and selections, art, signage, color and materials to carryout design intent.
- Sustainability, integrated design, LEED and WELL guidelines and material health.
- Ability to prepare and deliver presentations clearly and compellingly.
- Ability to plan, lead and facilitate effective meetings.
- Ability to act independently and decisively from a sound background in interior design principles.
- Demonstrates flexibility, creativity, foresight, and mature judgment in anticipating and solving interior design issues.
- Fully competent in all conventional aspects of interior design processes.
- Ability to manage digital files in adherence with office standards.
- Advanced technical skills with:
- Adobe Creative Suite, including Photoshop and InDesign
- Revit
- AutoCAD
- Sketchup
- Enscape
- Designer Pages for furniture specifications
- Proficiency with Deltek Vision.
- Proficiency with Microsoft Office Suite.
- Ability to perform work using a Windows operating system.
- Proficiency with Deltek Vantagepoint, preferred.
Working Conditions, Physical Activities and Demands
- Office environment, no adverse environmental conditions expected on a usual basis.
- Occasionally visiting construction sites with exposure to outdoor elements, variable temperatures, hazards, and noise.
- Constantly repeating motions that may include the wrists, hands and/or fingers.
- Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
- Constantly remaining in a stationary position, often sitting for prolonged periods.
- Constantly communicating with others to exchange information.
Benefits and Perks
- Ten (10) paid vacation days per year.
- Eleven (11) paid fixed holidays and two (2) paid floating holidays per year.
- Ten (10) paid sick days per year.
- Health insurance, 70% employer.
- Dental and vision insurance, 70% employer paid.
- Health Reimbursement Account, Health Savings Account and/or Flexible Spending Account for pre-tax medical and dependent care expenses.
- Employer paid life, AD&D, short‑, and long-term disability insurance, w/optional additional employee paid coverages.
- 401(k) with employer match.
- Employee Assistance Program for counseling, legal, and financial assistance.
- Free annual membership to Blue Bikes.
- Pre-tax commuter and parking benefits.
- Free shuttles to and from the Innovation & Design Building and South Station or North Station during peak commute hours.