GENERAL DESCRIPTION
Perform all aspects of clerical functions that support the daily operations of the Early Learning Programs (EHS,PFA, PFAE, PI) as well as conduct community outreach in Kankakee county. Collaborate with community partners and partnering child care programs to establish/and or maintain collaboration agreements, event planning. Parent referrals, etc.
DUTIES AND RESPONSIBILITIES
· Direct and greet all incoming guests, clients, staff, etc. in a professional and friendly matter.
· Assists in answering incoming phone calls and checks voicemail.
· Schedule meetings and manage the calendar of the Director of Early Learning Programs.
· Performs general clerical duties to include but not limited to: typing, photocopying, faxing, mail distribution and filing.
· Assist Director and Assistant Director of Early Learning in maintaining personnel records for childcare partners.
· Assist in updating marketing materials for early childhood program as defined by agency’s visual identity plan.
· Process and maintain office supply inventory orders and serves as liaison with vendors. This also includes toner and copy paper for all office printers and copiers.
· Work collaboratively with Business Operations Specialist (Joliet office) as point of contact for any emergencies that may affect the Kankakee office location.
· Enter data in COPA and the IWAS systems and pull weekly and monthly reports.
· Maintain records as needed including meeting minutes, agendas, and sign in sheets.
· Assist with planning and implementation of community outreach and recruitment events.
· Drop off and deliver paperwork, or enrollment information and/or other resources to partnering childcare programs and community partners.
· Participate in training programs to enhance knowledge and skills in early childhood education, marketing, data analysis, etc. as needed.
· Maintains required job skills and core professional competencies. Attends and participates in staff development programs and staff meetings including assistance with fund development.
· Participate and attend agency community engagement events, staff development programs activities, and meetings while assisting with resolving any conflicts as they arise.
· Attend community events
· Complete intake with families and recruit families.
· Follow up with families regarding missing enrollment forms, health updates for children.
· May require local travel and attend occasional evenings and weekend meetings.
· Performs other duties as assigned (assist with events and office maintenance).
· Must have reliable transportation & current car insurance.
PERFORMANCE MEASURES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· Demonstrate good, timely, friendly, and informative customer service.
· Effectively carry out assigned department responsibilities and set priorities independently
· Effectively implement agency policies, procedures, and systems.
· Ability to handles incoming Agency phone calls professionally and timely routing voicemails accordingly
· Provide excellent customer service.
· Maintain strong professional relationships with all CCR&R departments.
· Demonstrate proficiency in computation and writing skills.
· Demonstrates effective organizational skills and the ability to multi-task effectively.
· Ability to use good judgment and work under pressure.
· Excellent organization skills.
· Ability to adapt to change.
· Ability to work cooperatively with individuals from various education, socioeconomic, and cultural backgrounds.
· Ability to work under pressure, apply comprehensive communication and present information.
· Ability to identify problems, recommends solutions, organize, and analyze information
· Ability to actively listens, comprehend, and provide clear communication verbally and in writing.
EDUCATION AND EXPERIENCE REQUIREMENTS
· High School diploma with at least 1 year or more administrative support experience.
· Demonstrates proficiency in computation and writing skills.
· Computer experience, Microsoft Office Suite.
· May be required to carry, lift, or move equipment, materials, or supplies weighing up to 40 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
