Summary
J&M Hospitality, LLC (herein referred to as JMH) currently exists to develop and manage Chicken Salad Chick restaurants in the Fort Worth area. In your role as Assistant General Manager, you will be tasked to direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.
Responsibilities and Requirements
The general duties and responsibilities for an Assistant General Manager include:
· Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick.
· Understand and adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs.
· Ensure that all Guests feel welcome and are given responsive, friendly and courteous service
· Ensure that all products are consistently prepared and served according to CSC standards.
· Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
· Control cash and other receipts by adhering to cash handling and reconciliation procedures.
· Make employment and termination decisions consistent with GM guidelines/direction.
· Operationally fill in where needed to ensure guest service standards and efficient operations.
· Continually strive to develop staff in all areas of managerial and professional development.
· Prepare all required paperwork, forms, reports in an organized and timely manner.
· Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
· Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
· Oversee and ensure that employee performance appraisals are completed on a timely basis.
· Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor.
· Always adheres to Brand Standards for uniform appearance and personal grooming.
Requirements for the position of Assistant General Manager include:
· Regular and reliable attendance and punctuality.
· Average work week of 50 hours and the availability to work any time, including Saturdays.
· Ability to communicate clearly and articulately with team members and guests.
· Ability to interact professionally and appropriately with all team members and guests.
· Be at least 18 years of age and authorized to work in the United States
· Knowledge of Microsoft Office including Word and Excel.
· Minimum of 1 year of experience in the capacity of retail or restaurant management.
· Ability to pass a Drug and Background Check
· Have a valid driver’s license and reliable transportation
· Current certificate showing completion of the Texas Foodguard Servsafe or Learn2Serve Management course OR be able to complete the course prior to starting work.
Physical requirements for the position of Assistant General Manager include:
· Ability to move freely throughout all areas of the restaurant.
· Ability to lift or carry 40 pounds.
· Ability to remain in a seated position for sustained periods of time.
· Ability to handle papers, pick up telephone, type on a computer, etc.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Team members may be asked to perform other duties as required by business needs.
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
