Job Overview
Join our dynamic healthcare team as a New Patient Referral Coordinator! In this vital role, you will be the first point of contact for new patients, ensuring a seamless and welcoming experience from the moment they reach out. Your energetic and organized approach will facilitate efficient referral processing, verify insurance details, and coordinate with medical professionals to set the stage for exceptional patient care. If you thrive in a fast-paced environment and are passionate about making a positive impact on patient journeys, this is the perfect opportunity to grow your career in healthcare administration.
Responsibilities
- Act as the primary liaison for new patient referrals, ensuring timely and accurate processing of all incoming requests
- Verify insurance coverage, including managed care plans, insurance eligibility, and benefits using insurance verification protocol
- Coordinate with medical providers and offices to schedule initial appointments and facilitate smooth communication channels
- Maintain organized records of all referral activities, updates, and correspondence within the medical records system
- Ensure compliance with HIPAA standards and protect patient privacy at all times while managing sensitive information
Requirements
- Prior experience in a medical office setting or healthcare environment is highly preferred
- Strong knowledge of managed care processes, insurance verification procedures.
- Familiarity with medical terminology, medical records management, and healthcare documentation standards
- Excellent organizational skills with the ability to multitask efficiently in a busy office setting
- Demonstrated understanding of HIPAA regulations to ensure confidentiality and security of patient information
- Office experience involving insurance verification, medical records handling.
Join us in delivering outstanding service to new patients from their very first contact! We are committed to fostering a supportive environment where your skills make a real difference in patient care.
Pay: From $19.00 per hour
Benefits:
Work Location: In person
