Position Title: Birthing Barn Midwife
Reports To: Director of Museums and Tour/Adv. Operations Manager
Position Goals and Summary: The responsibilities of the Birthing Barn Midwife are to showcase cow well-being by engaging visitors in conversation and over-exceeding expectations of gentle human-cow interaction. The Birthing Barn Midwife performs all daily duties of the Birthing Barn operation.
Duties and Responsibilities:
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Opens and closes the birthing barn following the SOPs and checklist.
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Proactively greets guests with a warm welcome and engages with open-ended questions.
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Proactively shares information about the birthing process with guests.
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Answers all questions in an accurate and friendly manner. Uses empathy when explaining tough-to-explain farm practices.
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Ensures barn viewing area is clean, safe, and at a comfortable temperature for visitors and cows.
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Manages the stoplight notification dial and proactively uses radio to communicate the current “color” of the birthing barn.
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Uses positive language to manage undesirable visitor noise levels or behavior.
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Communicates with cow hauler to ensure cows are brought to the Birthing Barn at regular intervals.
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Pulls calves following farm procedures when cows need birthing assistance.
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Feeds newborn calves following farm procedures.
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Calls farm vet when cows or calves need advanced medical treatment.
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Follows cleaning protocol in all areas of responsibility to remove manure and other cow bodily fluids.
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Manages fresh straw delivery and removal by coordinating with farm handler.
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Manage flies and other pest insects by following outlined procedure.
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Maintains fresh, clean water for cows.
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Give personalized premium tour experiences, ensuring top-tier service, attention to detail, and a memorable guest experience.
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Other duties as assigned.
Job Requirements:
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Effective listening and communication skills.
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Comfortable speaking to a large crowd.
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Impeccable stage presence.
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Demonstrated integrity and ethical standards.
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Problem-solving abilities.
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Professional, outgoing, and polite demeanor and appearance.
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Flexible availability to work early shifts, weekends, and long hours.
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The ability to bend, squat, reach, and twist.
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The ability to push, pull, and lift heavy objects.
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Knowledge of farm practices to perform the above responsibilities.
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Willing to get Passenger endorsement on driver’s license
Experience and Education:
Minimum of two years’ experience in a similar position or equivalent combination of education and experience.
