Overview
We are seeking a detail-oriented and experienced Accounts Payable Specialist with Customer Service experience to join our team. This position is responsible for customer service, responding to customer issues/complaints and working to resolve in a timely manner; paying invoices/receipts on time to avoid interest and loss of discounts and assisting with homeowner monthly invoicing. This role offers an excellent opportunity to work within an organization that values accuracy, efficiency, and excellent customer service. Candidates should possess accounting knowledge, familiarity with Quickbooks and other accounting software.
Duties
- Provide excellent customer service to YSPUC water users by answering phones and responding to customers at windows in a professional and timely manner.
- Provide courteous and professional customer support, addressing inquiries and resolving complaints timely.
- Provide timely processing and coding of all incoming invoices and receipts ensuring payments are made timely, discounts are taken and interest for late payments are avoided.
- Scan all invoices and purchase orders into desktop files.
- Create accurate, timely purchase orders for vendor purchases and match to invoices/receipts.
- Maintain accurate inventory of office supplies, check stock, schedule equipment maintenance and obtain proposals and quotes for office services as requested by the office manager.
- Participate in end of month invoicing of water accounts. Provide for timely, accurate invoicing of water users including downloading meter reads from handheld and reviewing thoroughly; advise meter readers of any issues that need resolution prior to invoicing. Generate customer water invoices in accounting software, review for accuracy or reasonableness prior to mailing.
- Consistent, dependable attendance is an essential requirement of this position.
- Ensure that all documentation and filing align with the online organizational system and in office organization method.
- Cross training for other positions required.
- Manage vendor relationships, respond to inquiries, and resolve discrepancies efficiently
- Assist with month-end closing procedures related to accounts payable and other financial processes
- Maintain accurate records of debits & credits, account reconciliation reports, and supporting documentation
Requirements
- Proven experience in accounts payable or an accounting role
- Proficiency with Accounting software such as Quickbooks
- Ability to perform account reconciliation accurately and efficiently
- Excellent data entry skills including 10 key typing proficiency
- Strong analysis skills for financial data interpretation and problem-solving
- Excellent communication and customer service skills.
- AS degree or equivalent education and experience
- Professional demeanor
- Ability to follow policies and procedures
- Ability to maintain confidentiality
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
