Job title: Inside Sales Representative.
Reports to: Branch Manager.
Classification: Non-exempt.
Schedule: Monday – Friday, 8 AM – 5 PM / 40 hours a week.
Summary/Objective:
The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.
Essential Functions:
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Answering customers’ questions about products, prices, availability, product uses, and credit terms.
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Recommending products to customers based on their needs and interests.
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Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders.
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Estimating or quoting prices with delivery dates.
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Consulting with clients after sales or contract signings to resolve problems and providing ongoing support.
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Preparing estimates and bids that meet specific customer needs.
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Forwarding orders to manufacturers.
Performing additional assignments at the direction of the supervisor.
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Competencies:
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Knowledge of Microsoft Word, Excel, and Outlook.
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Ability to work independently.
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Ability to communicate effectively.
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High degree of professionalism.
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Strong math skills.
Customer-service driven.
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Supervisory Responsibility:
The Inside Sales Representative position does not have any direct supervisory responsibilities.
Working Conditions:
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
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While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.
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This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.
Position Type and Expected Hours of Work:
This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Education and Experience:
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5 years of sales experience in the Electrical Distribution Industry.
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Industrial Contractor Sales experience preferred.
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High School diploma or equivalent required.
