Financial Analysis, Modeling & Insights:
Perform in depth financial and operational analysis to support Credit & Collections strategy and decision making. Build and maintain advanced financial and data models using Excel (including the Financial Analysis Data Pack) to analyze trends, identify risks and opportunities, and assess the financial impact of initiatives, acquisitions, and operational changes.
KPI Development, Reporting & Performance Management:
Develop, manage, and enhance key performance indicators (KPIs) and performance dashboards, including DSO, cash collections, past due balances, and productivity metrics. Ensure accuracy, consistency, and transparency of reporting to support leadership, team performance management, and executive decision making.
Planning, Forecasting & Budget Support:
Support the development, analysis, and ongoing management of forecasts, annual plans, and budgets for Credit & Collections. Analyze actuals versus plan, identify variances, and provide actionable recommendations to improve forecast accuracy and operational outcomes.
Data Management, Systems & Analytics Platforms:
Manage and integrate data across multiple enterprise and analytics platforms (including SAP, Salesforce, Power BI, Tableau, Sigma, Planful, and related systems). Partner with IT and business stakeholders to ensure data integrity, effective system usage, and scalable reporting solutions. Perform data validation, reconciliation, and governance activities.
Process Improvement & Project Support:
Lead or support process improvement initiatives and cross functional projects aimed at increasing efficiency, effectiveness, and cash performance within the Credit & Collections environment. Apply analytical insight to identify root causes, propose solutions, and track improvements over time.
Training, Development & Knowledge Sharing:
Develop and deliver training for new and existing staff on KPIs, reporting tools, analytics platforms, and performance interpretation. Partner with the departmental Systems Analyst to support functional and cross functional training efforts and drive consistent adoption of tools and best practices.
Ad Hoc Analysis & Special Assignments:
Perform special projects, one off analyses, and leadership requests as assigned. Respond quickly to emerging business needs with high quality analysis and clear communication.
Additional Duties and Functions as assigned