Justin Udy & Team is seeking a Property Management Operations Manager to oversee and grow our residential rental portfolio from 40+ units toward 75+ units and beyond. This is a client-facing, operations-driven role designed for a proven property management professional who thrives in a fast-paced environment and takes true ownership of systems, service, and results.
The ideal candidate has a strong track record of success in property management, demonstrates exceptional organization, and exercises sound business judgment in daily decision-making. This role requires a high level of professionalism, integrity, and fairness, along with an acute focus on tenant experience, owner communication, and long-term asset performance.
You’ll be responsible for overseeing day-to-day operations, including tenant relations, maintenance coordination, vendor management, and accurate financial reporting, while helping implement and refine systems that support growth and scalability. We’re looking for a leader who values service, structure, and accountability, and who takes pride in managing and enhancing significant real estate assets.
In return, you’ll be supported by a caring, capable administrative team, provided with continuing education, and offered a competitive salary with room to grow alongside a top-producing real estate organization.
If you enjoy ownership, systems, and service — and want to help build something meaningful — we’d love to hear from you. Apply today.
Compensation:
$50,000 - $60,000 yearly
Responsibilities:
Tenant & Owner Relations
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Serve as the primary point of contact for tenants and property owners
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Answer inbound phone calls and inquiries related to property management and rentals
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Resolve tenant concerns professionally, calmly, and in alignment with company standards
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Maintain clear, accurate documentation of all communication within TenantCloud
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Ensure tenants feel heard, owners feel informed, and expectations are consistently managed
Property Management Operations (40–75 Units)
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Oversee rent collection, delinquencies, notices, and lease enforcement
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Manage move-ins, move-outs, renewals, inspections, and security deposit accounting
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Prepare and review monthly owner statements through TenantCloud
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Ensure all financial data is entered accurately to support automated reporting
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Maintain compliance with Fair Housing laws and Utah property management regulations
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Track expenses, pay bills, and monitor expenditures to ensure financial goals are met
Leasing, Pricing & Portfolio Growth
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Advertise available units and leverage referrals to attract qualified tenants
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Establish and recommend competitive rental pricing by analyzing market data, expenses, and asset goals
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Monitor prospects, leasing activity, and vacancy trends to support portfolio growth
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Show rental units as needed, execute leases and addenda (license required)
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Support onboarding of new properties and management clients as the portfolio scales
Maintenance & Vendor Management
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Triage maintenance requests and determine urgency and scope
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Obtain, review, and evaluate repair bids based on cost, necessity, and long-term value
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Coordinate vendors, approve work within guidelines, and follow through to completion
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Track preventative maintenance schedules and recurring service needs
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Communicate repair recommendations and outcomes clearly with property owners
What Success Looks Like
- Phones answered consistently and professionally
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Owner statements delivered cleanly and on time every month
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Maintenance issues handled quickly with sound judgment
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Portfolio stabilized and prepared to scale toward 75+ units
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Owners feel confident, tenants feel supported, and systems run smoothly
Qualifications:
- A valid Real Estate License (Required)
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2+ years in property management or real estate operations
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Comfortable on the phone with tenants, owners, and vendors
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Possess the ability to connect with a variety of personalities on the phone and in person
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Strong understanding of residential maintenance and repairs
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Excellent computer skills, including Microsoft Office
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Experience with property management software (TenantCloud a plus)
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Organized, calm under pressure, and process-oriented
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Reliable transportation for property visits and showings
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Some weekend and evening hours required
About Company
Our mission is to provide a first-class experience and genuinely help people. Period. We assist and educate clients and help them build wealth through real estate. Justin Udy & Team is ranked in the top 1% in sales in Utah. With $50,000,000+ in gross sales, we are growing and expanding our dynamic team.
