We are looking for a skilled and dedicated Phone & Computer Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of devices, including PCs, Macs/MacBooks, and cell phones. The ideal candidate will have strong technical experience with attention to detail.
If you are passionate about technology, enjoy solving problems, and take pride in delivering high-quality repairs, we would love to hear from you.
Key Responsibilities
- Diagnose and repair desktop and laptop computers, including both Windows PCs and Apple Macs/MacBooks
- Troubleshoot and resolve hardware, software, and operating system issues on Windows and macOS
- Install, configure, and update operating systems, software applications, and peripherals
- Perform data backup, transfer, and recovery services
- Upgrade components such as RAM, SSDs, batteries, and other hardware
- Handle cell phone repairs, including iPhone and Android devices (screen replacements, battery replacements, charging ports, etc.) — preferred but not required
- Keep accurate records of repairs, inventory, and customer service requests
- Communicate repair findings, recommendations, and progress updates to customers
- Maintain a clean, organized, and safe work environment
Required Qualifications
- Minimum of 2 years of experience in computer repair
- Strong hands-on experience repairing both Mac and PC computers
- Solid knowledge of Windows and macOS operating systems and troubleshooting techniques
- Experience diagnosing hardware and software issues
- Excellent problem-solving skills and ability to work efficiently under pressure
- Strong communication
- Ability to work independently and as part of a team
- Attention to detail and commitment to quality workmanship
Preferred Qualifications
- Experience with iPhone or general cell phone repair is a strong plus
- Technical certifications such as CompTIA A+ or Apple certification are a bonus
- Experience with data recovery and virus removal
- Soldering or microsoldering experience is a plus
Benefits
- Competitive pay based on experience
- Opportunities for advancement
- Employee discounts
- Flexible schedule (if applicable)
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Ability to Commute:
- Seattle, WA 98105 (Required)
Ability to Relocate:
- Seattle, WA 98105: Relocate before starting work (Required)
Work Location: In person
