Job Summary:
We are seeking a dependable and versatile Hybrid Office/Warehouse & Field Associate to join our team. This role serves as a key connection between warehouse operations and customer-facing field services. Approximately 50% of the position involves office/warehouse responsibilities such as receiving, picking, packing, and inventory management, while the remaining 50% involves fieldwork including product deliveries, on-site installations, and customer support. You won’t be stuck behind a desk all day—this role offers a mix of coordination and real, tangible work in the field and warehouse. You’ll play a key part in making sure projects are completed accurately and efficiently from start to finish.
Key Responsibilities:
Office/Warehouse Responsibilities:
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Receive, unload, and inspect incoming shipments for accuracy and quality.
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Pick, pack, and stage orders for daily deliveries and field service operations.
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Safely operate forklifts, pallet jacks, and other warehouse equipment.
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Maintain accurate inventory records using handheld scanners and warehouse management systems (WMS).
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Ensure the warehouse remains clean, organized, and compliant with safety standards.
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Support office operations including scheduling, documentation, and project coordination.
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Assist with warehouse tasks including cutting wire shelving and preparing materials for installation.
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Communicate with customers, vendors, and internal teams.
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Ensure accurate information flows between the field and office.
Field Responsibilities:
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Visit job sites to assist with measurements, verifications, installations, and technical assistance as needed.
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Handle and transport materials such as shower doors (50+ lbs), shelving, and related products.
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Safely operate company vehicles, including box trucks and sprinter vans, for customer deliveries.
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Conduct pre-trip and post-trip vehicle inspections in accordance with safety regulations.
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Maintain clear communication with dispatch, warehouse personnel, and customers to ensure efficient operations.
Qualifications:
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High school diploma or equivalent required.
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Valid driver’s license with a clean driving record.
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Previous experience in warehouse operations and field-based roles such as delivery, logistics, or service support.
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Ability to obtain a DOT Medical Card.
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Forklift certification preferred, or willingness to become certified.
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Ability to regularly lift and move up to 50 lbs and occasionally up to 80 lbs.
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Strong attention to detail with the ability to work independently and professionally in the field.
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Comfortable with both office work and physical labor.
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Basic tool use and willingness to learn hands-on tasks.
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Strong attention to detail—especially with measurements and accuracy.
