GroundSmith is an established and growing full-service residential landscape, lawn care, and irrigation company serving the Northern Columbus Suburbs. Our company mission is to “Improve the quality of life of our customers and team members.” We do this by providing excellent service and a great environment to work in. As we continue to grow, we are looking to add a Operations Manager to help us continue to deliver on our mission.
WHAT WE DO
At GroundSmith, we’re known for dependable, high-quality lawn and landscape services. Behind every successful route, every polished property, and every satisfied client is a Operations Manager who keeps things moving—on time, on budget, and with pride.
This role is the nerve center of our field operations. You’ll coach crew leaders, manage the flow of jobs, ensure equipment is ready, and handle the curveballs that come with seasonal service. If you thrive in a fast-paced environment where people, processes, and results all matter—you’ve found your fit.
WHY JOIN OUR TEAM
- Leadership Role – You’ll be the one steering the ship for field operations
- Career Growth – Be part of strategic planning and long-term business development
- Team Culture – We back our leaders and invest in your success
- Tech-Enabled – Modern systems and software help you manage smarter, not harder
- Visible Impact – Your work is seen in every lawn, every crew, and every client review
WHO YOU ARE
- You have strong leadership experience in lawn care, landscaping, or another service field
- You understand production schedules, labor management, and job costing
- You can coach, correct, and motivate crews with clarity and respect
- You’re proactive, organized, and cool under pressure
- You’re tech-comfortable (CRM, route software, time tracking, etc.)
- You have a valid driver’s license, clean record, and high standards
WHAT YOU’LL BE DOING
Daily Operations Management
- Plan and adjust crew schedules for efficiency, weather, and deadlines
- Review service reports, route times, and site quality daily
- Oversee job setup and closeout for enhancements and seasonal services
- Respond to field issues, client concerns, or crew needs in real time
Team Coaching & Supervision
- Lead morning rollouts and safety meetings
- Hold Crew Leaders and Technicians accountable to quality, speed, and professionalism
- Provide real-time coaching and regular performance reviews
- Recruit, onboard, and train new crew members as needed
Equipment & Resource Oversight
- Coordinate with the shop on maintenance, repair, and equipment allocation
- Ensure trucks, trailers, and tools are properly assigned and maintained
- Track material and supply needs to avoid delays or rework
Reporting & Process Improvement
- Monitor KPIs: labor hours, job times, call-backs, quality ratings
- Identify bottlenecks and recommend workflow improvements
- Work with the office team to improve communication between admin and field
THIS JOB IS FOR YOU IF:
- You’ve successfully led crews or teams in a service-based operation
- You’re the kind of leader who shows up early and leads from the front
- You know how to get results while building trust and respect
- You want to make a long-term impact in a company with strong values
THIS JOB IS NOT FOR YOU IF:
- You avoid hard conversations or let underperformance slide
- You get overwhelmed when plans change or issues pile up
- You don’t take initiative or follow up consistently
- You don’t believe in high standards across the board
READY TO LEAD A TEAM THAT TAKES PRIDE IN EVERY LAWN, ROUTE, AND RESULT?
Apply now
– We’re growing fast and need a strong, strategic operator to grow with us.
Bring your leadership. Bring your accountability. Let’s build something great—together.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What do you feel makes you a good fit for this role and our team?
- Tell us what interests you about this position .
Work Location: In person
