Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach and attention to detail will ensure smooth clinic operations and foster a positive environment for both patients and staff. This paid position offers an exciting opportunity to utilize your administrative expertise within a fast-paced dental setting.
Duties
- Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression
- Schedule patient appointments efficiently using dentrix software .
- Verify insurance coverage, process claims, and handle billing .
- Manage patient intake forms, update medical records, and review documentation for accuracy and completeness
- Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and scheduling follow-ups
- Maintain organized filing of dental records, medical charts, and correspondence in compliance with HIPAA regulations
- Assist with insurance verification, billing procedures, and collection of payments to support accurate financial documentation
Qualifications
- Prior experience working in a dental clinic or medical office is required.
- Strong knowledge of dental terminology and dentla billing is a must.
- Excellent computer skills including Microsoft Office suite; typing skills including 10-key typing for data entry are essential
- Exceptional communication skills with a focus on patient service and phone etiquette; bilingual abilities are advantageous
- Knowledge of insurance processes including verification.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Join us to be part of a dedicated team committed to delivering top-quality dental care. Your organizational skills and friendly demeanor will help create a welcoming atmosphere where patients feel valued and cared for.
Pay: $24.32 - $29.29 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
