Guest Services Coordinator
Part-Time | St. Louis Park
Do you feel your best when you’re connecting with guests and creating exceptional experiences for them?
Do you like:
- Knowing exactly what a win looks like each day?
- Hitting clear goals and actually seeing your impact in the numbers?
- Committing to improving your communication and relationship building skills?
Are you the person friends describe as “on top of it,” “so thoughtful,” and “ridiculously dependable”?
If you read that and thought “That’s me,” you might be the Guest Services Coordinator we’re looking for.
We’re looking for someone who:
- Feels proud when guests feel taken care of from the moment they walk in to the moment they leave
- Gets energized by problem-solving instead of waiting for someone else to step in
- Wants to be held to a high standard and actually likes being accountable
- Naturally lives values like:
- Wanting to win (you care about improving and hitting targets)
- Relentless problem solving (you don’t pass the buck)
- Fierce accountability (you own your actions and results)
- Incredible guest experiences (you go beyond “fine”)
- Exceptional warmth (you stay kind, especially on hard days)
If you’re nodding along, keep reading.
What You’ll Do
- Master the first & last impression Do you love being the person who sets the tone? You’ll greet every guest with genuine warmth and professionalism so their experience starts and ends on a high note.
- Build meaningful connections Do you notice details about people? You’ll remember names, preferences, and stories so guests feel seen, not processed.
- Promote wellness consistencyCan you confidently guide people to what’s best for them? You’ll talk about memberships and pre-booking so guests stay on track with their wellness routine.
- Proactive outreachAre you comfortable calling or texting guests? You’ll follow up, check in, and build long-term relationships.
- Curate a 5-star environmentDo you take pride in your space? You’ll encourage reviews and referrals while keeping the studio spotless, organized, and professional.
- Be the ultimate team playerDo you like cheering others on? You’ll help create a motivating, high-energy environment where everyone feels supported.
Who You Are
As you read this list, ask yourself honestly if this feels like you most days:
- You light up serving people and making their day easier.
- You’re comfortable talking about money, memberships, and bookings when it’s in the guest’s best interest.
- You want feedback because you actually want to grow, not just “get by.”
- You communicate clearly, in person and over phone/text.
- You’re organized, detail-oriented, and not scared of software.
If this sounds like who you are when you’re at your best, you’ll likely thrive here.
Why Join Us?
- Total compensation: Competitive hourly pay ($16-$18 per hour) plus commissions on membership sign-ups
- Health & wellness: Health and dental insurance (35+ hours)
- Perks: Complimentary monthly/bimonthly massages so you stay at your best
- Supportive culture: A positive, high-standard team that actually appreciates great work
- Investment in you: Ongoing training and real growth opportunities
How to Apply
Ask yourself one last question: “Do I see myself growing here?”
If the answer is yes, email your resume to [email protected] with a short note on why this role feels right for you.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
