Greet and assist customers with any inquiries they may have
Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
Consult with the customer on applicable service specials
Document declines for services and ask for follow-up on future service considerations.
Keep customer informed on completion times, service expenses, and possible changes
Build and maintain relationship with the customer
Answer characteristic and operational questions regarding the customer’s vehicle
Job Requirements include but are not limited to:
High Line Automotive Service Advisor experience in a dealership setting preferred
Customer relationship skills
Computer skills
Strong work ethic
What we offer:
Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives that are only limited by your willingness to perform. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Days:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person