Description:
SUMMARY:
The Outside Golf Club Services Attendant plays a key role in assisting in the daily golf operation including tee time management, member/guest relations, golf cart fleet management, practice facility management and event execution. As a key member of the golf operation, the Outside Club Services Attendant will assist in being responsible for results in the day to day golf club operations, member/guest and staff experience.
WHAT YOU GET TO DO:
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Spread friendly hospitality and good will among all members and their guests.
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Perform to our standard operating procedures including but not limited to opening and closing.
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Responsible for organization and cleanliness of cart barn, greeting area and practice areas.
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Manage golf clubs and bags, organization, preparation and cleanliness.
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Consistently carry, load/unload, clean golf clubs while providing Forbes caliber service.
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Maintain a professional appearance in line with the club dress code.
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Consistently present an appropriate and positive image of the club.
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Anticipate tasks prior to requests (member’s clubs, carts, checks practice tee, sand and seed, etc.).
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Clean, sweep and generally tidy areas when guest interaction is not present.
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Always be on time and ready to work and commit to stay until tasks are completed.
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Ability to work extra hours to accommodate event schedules or emergencies.
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Work well with other teammates and require little supervision from golf shop staff.
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Identify and repair equipment when needed.
Requirements:
WHAT YOU NEED TO BE SUCCESSFUL:
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3 months of relevant customer engagement experience at a high-end hotel, resort or private club preferred.
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Professional appearance in line with the club dress code.
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Clear and concise communication skills.
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Demonstrated team building experience.
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Excellent organization, people and time management skills.
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Exceptional follow through abilities.