We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guest
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned (travel arrangements, schedules etc.)
- 'Additional Compensation:
- Other forms Benefits:
- Paid time off
- Flexible schedule
- Schedule:
- Monday to Friday
- Weekends required
- Holidays required
- Day shift
- Night shift
- 8 hour shift
This Job Is:
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Qualifications
- Strong customer service skills and experience in front desk operations
- Previous is preferred
- Proficient in phone etiquette and multi-line phone systems
- Ability to manage guest relations effectively
- Bilingual or multilingual capabilities are a plus
- Knowledge of hospitality management and night audit processes is advantageous
Job Types: Full-time, Part-time
Pay: $14.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Language:
- English (Required)
- Spanish (Required)
Ability to Commute:
- Miami, FL 33186 (Required)
Ability to Relocate:
- Miami, FL 33186: Relocate before starting work (Required)
Work Location: In person
