BASIC FUNCTION SUMMARY:
The Community Bank Teller is the face of the Bank and plays a vital role in providing exceptional customer service to our clients. This position is responsible for accurately processing financial transactions, maintaining regulatory compliance, and fostering strong customer relationships by delivering a friendly and efficient banking experience.
The following duties are not intended to serve as a comprehensive list of all duties required in this position. This job description is intended to provide a representative summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.
-
Process deposits, withdrawals, check cashing, loan payments, and other basic transactions.
-
Balance cash drawer daily and report discrepancies promptly.
-
Verify endorsements and identification for negotiable instruments in accordance with policy.
-
Maintain and reconcile night drop deposits as assigned.
-
Respond to routine inquiries regarding account balances, products, services, and bank policies.
-
Address and resolve any operational or customer service issues and complaints professionally and promptly.
-
Undertake additional tasks assigned by Management to support departmental functions.
-
Must comply with all bank policies and procedures that are job related and/or consistent with business necessity.
-
Alternating sitting or standing at will as needed
-
Walk, stand, bend, squat, twisting and reaching.
-
Consistently operate a computer and other productivity equipment through method of both Fine and Gross Manipulation
-
Ability to perceive sound in the capacity of oral communication
-
High School diploma or equivalent.
-
High attention to detail and accuracy.
-
Excellent organizational and prioritizing skills
-
Excellent verbal & written communication skills.
-
Ability to read and understand regulations, policies, and procedures.
-
High-level professionalism and interpersonal skills including courtesy, tact, and diplomacy as giving and obtaining information may require discussion of a sensitive or personal nature.
-
Prior banking experience a plus
-
On-site
-
Air-conditioned office environment
-
Smart Casual
