At TouchUps Salon, the Guest Service Experts are not just receptionists. Our front desk staff is what keeps our salon running day-in and day-out!
As a apart of the Guest Service Expert team, you'll be responsible for:
- Answering phones
- Booking, rescheduling, and cancelling guest appointments.
- Checking in and checking out guests at the front desk.
- Carrying out cash and credit card transactions.
- Posting on TouchUps Salon's social media. (Facebook, Instagram, Pinterest.)
- Replying to emails and messages in a timely fashion.
- Assisting stylists with product and service sales.
- Basic cleaning duties.
Apart from these responsibilities, the mission of the front desk staff is to support and grow the salon business and the business of our stylists by offering opportunities to our guests. Each Guest Service Expert should strive to be an expert in the products we sell, the services we provide, and guest care! It is expected that our Guest Service Experts will provide kind, courteous, and efficient customer service to every guest, 24/7.
The perfect candidate for this position would...
- Have a passion for the beauty/hair industry!
- Have customer service experience.
- Be able to maintain a positive attitude, even under stress.
- Enjoy meeting new clients of all kinds.
Some benefits you'll receive as a Guest Service Expert are:
- Employee and family discounts on products AND services!
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
