About Miller Industries:
Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment?
From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of.
We are currently looking for driven individuals that share our vision. Some of the specific things that sets us apart from the rest include:
- Bonuses (twice a year) based on company and plant performance
- Regular performance evaluations and merit increases
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Family Day Outings
- Free on-site Annual Health & Wellness Screenings
Summary
The Senior AR & Credit Specialist supports accounts receivable, credit, collections, cash application, and process improvement activities to ensure accurate customer account management, timely cash processing, strong internal controls, and effective collections support. This role partners across Accounting, Operations, Billing, Customer Service, and Cash Management to resolve issues, improve processes, and support AR risk management initiatives.
Essential Duties and Responsibilities
- Support accounts receivable, collections, dispute resolution, and credit administration activities.
- Monitor AR aging, payment terms, and customer account activity; investigate discrepancies and coordinate resolution.
- Maintain credit approval documentation, tracking tools, and SOPs to support compliance and governance.
- Coordinate with Operations, Billing, Cash Management, and Customer Service to support shipments, collections, and account resolution.
- Review and support floor plan financing activities, including documentation, payment follow-up, and process improvements.
- Coordinate daily cash receipts and deposits, including ACH, wire, and check payments, ensuring timely application to customer accounts.
- Maintain supporting payment documentation and records within LN, IDM, and related systems.
- Manage unapplied cash, short pays, deductions, and exception queues, partnering with business teams to resolve outstanding items.
- Maintain collection notes, reporting, controls documentation, and audit support records.
- Crosstrain on AR, collections, cash application, and credit processes and identify opportunities to improve efficiency, controls, and system utilization.
Other duties may be assigned.
Qualifications, Education, and Experience:
- Associate or bachelor’s degree preferred or equivalent professional experience
- 5+ years of accounts receivable, collections, cash application, or credit experience preferred
- Prior supervisory or lead experience preferred
- Strong systems aptitude, including ability to learn and improve business system processes
- Strong controls mindset with attention to documentation, approvals, segregation of duties, and process compliance
- Strong communication, follow-up, customer service, and issue resolution skills
- Ability to work cross-functionally with Accounting, Operations, Billing, Cash Management, Sales Operations, Customer Service, and business teams
- Proficiency with Microsoft Excel and ability to maintain tracking spreadsheets, reporting tools, and account documentation
- Experience with ERP, document management, banking, EDI, or cash application systems preferred
- Working knowledge of accounts receivable, collections, cash application, credit administration, and customer payment processes
- Ability to review AR aging, payment terms, unapplied cash, deductions, short pays, and customer account issues
- Ability to maintain accurate documentation, SOPs, controls evidence, and supporting payment records
Ability to balance collection activity, customer relationships, business needs, and control requirements
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Benefits:
- Medical Insurance
- Dental Insurance
- Company Matched 401(k)
- AD&D, Disability & Basic Life – no cost to you!
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- 9 paid holidays each year.
Paid Vacation
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We don’t just give lip service to our innovation in the recovery industry; in 2019 we unveiled the FIRST & ONLY Rotator in the world capable of lifting 200,000 lbs. To watch how this amazing vehicle came to be please click on the following link: The Century M100.
