About Goosehead
Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions so, we’re more than just a bit selective when it comes to hiring new team members.
Job Summary:
The Technical Program Associate role is passionate about driving execution, learning complex systems, and supporting cross-functional delivery across engineering, product, and data teams. This role is ideal for someone early in their Technical Program Management journey who enjoys solving problems, improving processes, and ensuring that projects move forward efficiently.
You will work closely with senior TPMs, engineers, and product managers to support the planning, tracking, coordination, and delivery of technology initiatives that power Goosehead’s technology platforms. You will report to Sr Director of Technology Program Management.
The Technical Program Associate is responsible for supporting the technology portfolio’s Program Management Office’s delivery by owning portfolio governance routines, milestone and dependency tracking, risk and issue management, and delivery reporting, and go-live readiness across cross-functional technology initiatives. This role consolidates delivery data from product, engineering, QA, security, and IT partners and translates it into accurate, executive-ready status reporting, decisions, and action follow-through. The associate helps make platform delivery predictable, visible, and well-governed across active initiatives.
Job Responsibilities:
- Support program execution by coordinating timelines, tracking deliverables, and ensuring alignment between engineering, product, and business stakeholders.
- Assist in planning and reporting activities, including sprint planning, milestone tracking, and risk/dependency management.
- Facilitate meetings such as standups, retrospectives, and program syncs, ensuring clear communication and documentation.
- Collaborate with technical teams to understand architecture, data flows, and infrastructure requirements at a high level.
- Maintain program documentation and dashboards in Jira, Confluence, and other Program Management Office tooling for visibility and transparency.
- Support process improvements and automation initiatives that enhance delivery velocity and reduce operational friction.
- Partner with senior TPMs to learn best practices in Agile and scaled delivery frameworks
Skills Required:
- Communication effectiveness across all levels of stakeholders.
- Attention to detail and analytical mindset.
- Adaptability for fast-paced delivery program.
- Experience with software development lifecycles (SDLC), Agile methodologies, and technical delivery process.
- Experience with collaboration and tracking tools like Jira, Confluence, Product Discovery, or similar technical delivery tools.
Requirements:
- Minimum 3-5 years of experience in technical program management, project management, or engineering operations - preferably in SaaS or data-driven environments.
- Bachelors degree is Computer Science, Engineering, Information Systems, or a related field
- Exposure to data systems, APIs, or cloud-native application development.
- Interest in new technologies such as AI, data analytics, or DevOps.
- Preferred Certifications: CSM, CAPM, or PMP
Benefits Summary
High quality voluntary health, vision, disability, life, and dental insurance programs
401K Matching Plan
Employee Stock Purchase Plan
Paid holidays, vacation, and sick leave
Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
Financial Solution Program
Equal Employment Opportunity:
Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
