UPMC Department of Urology is hiring a full-time Surgery Scheduler to join their team in Washington, PA. This is a Monday through Friday daylight position.
Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
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Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
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Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
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Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
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Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
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Ensure that informed consents are signed.
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Provide patients with pre and postoperative instruction according to service specific guidelines.
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Coordinate patient education seminars and schedules physicians accordingly.
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Collect data for research study.
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Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
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Ensure all billing and insurance information is current and accurate.
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Complete special projects as assigned.
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Act as liaison between patient and referring physicians.
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Obtain pre-certification and/or referral prior to the date of the procedure.
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Coordinate and track internal and external marketing efforts.
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Attend and schedule department meetings.
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Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
