The ideal candidate possesses depth of technical knowledge that serves as the foundation for leading client initiatives and delivering program engagement responsibilities.
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Build and maintain strong relationships with all direct and indirect stakeholders
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Advocate for client service excellence
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Design and own task board for all direct and indirect related workstreams
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Develop program charter with defined program requirements and objectives
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Establish program governance and communication plans
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Develop project plan(s) and master integrated program plan
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Manage cross-organizational alignment and collaboration
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Successfully deliver project workstream and program objectives
The Senior Program Manager will have a passion for technology advisory, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment.
Key Responsibilities
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Provide functional leadership and management oversight to strategic client program initiatives
- Work with internal team(s) and client to define tasks, responsibilities, and resource alignment
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Create, maintain, and facilitate project plans and schedules with clearly defined tasks, milestones, and target completion dates – leveraging Windval (or client) project management tools
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Align project plans in master integrated plan structure for management of multiple workstreams utilizing agile, waterfall, or hybrid project management methodologies
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Provide functional status report-outs to leadership and project teams
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Capture key information and decisions for organized reporting, tracking, and documentation presentation
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Develop program management runbook including vendor management, lifecycle, end-to-end process flows, organizational assessment, etc.
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Coordinate across client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
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Coordinate and guide key technical solution and design decisions with all teams.
- Understand work tasks and skills alignment of engagement team members
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Interface with teams on potential collisions and blockers as identified and recommend solutions and maintain ownership
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Provide overall leadership, guidance, and mentorship to client teams through program delivery work
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Continuous integration and coordination among multiple workstreams and maintain alignment with other related and dependent programs.
Qualifications
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5-10 years experience in leading infrastructure and application projects / programs with a minimum of $10MM budget
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Experience running large application and or data migrations for mergers and acquisitions preferred.
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Bachelors or Masters degree in Project Management, Informational Systems or Computer Science (or advanced technical degree) or Business Administration or relevant experience.
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Project Management Professional (PMP) Certification preferred
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CSM or SAFe certification preferred
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Data center migration, network transformation, data backup and recovery or AI implementation experience highly desired
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Core focus in application project/program management with a background in infrastructure, platform technology, and/or technology management
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Passionate about client engagement and creating demonstrable value for Windval clients
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Excellent verbal and written communication skills; strong interpersonal skills
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Excellent collaboration and skilled at leading teams through complex engagements
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Organized and methodical; strong prioritization and multi-tasking skills
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Operates with a propensity for thoughtful action and high output
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Experienced in building relationships with IT executives and decision-makers
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Self-starter and self-directed ability within a fast-paced working environment
