Hours: Approximately 10 hours per week
Location: Remote
About SevenPonds.com
SevenPonds.com is a trusted online resource that provides information, tools, resources, events, and a digital magazine for people navigating end-of-life planning, caregiving, and grief. Our mission is to educate, support, and connect our community through thoughtful content and practical resources.
About the Role
We are looking for a reliable, detail-oriented team member to help support the day-to-day operations of our WordPress website and digital communications. This is not a developer position. Instead, we're seeking someone who is comfortable working in WordPress, enjoys solving problems, has a good visual designer eye, and is willing to learn.
You'll work closely with our Managing Editor, Founder, Marketing Team, and web developer to keep our website and communications running smoothly.
Responsibilities
- Upload and format articles for the SevenPonds Magazine in WordPress, working with our Managing Editor.
- Assemble and schedule our monthly newsletter in Mailchimp.
- Troubleshoot basic WordPress website issues and coordinate with our developer when needed.
- Respond to customer support requests related to website logins, event listings, and other basic website questions.
- Serve as the liaison between the Founder and our web developer for website improvements, updates, and issue resolution.
- Clean up and update older magazine posts and website content.
- Assist with basic website hosting tasks when needed.
- Coordinate with our Marketing Team on website-related projects.
- Help maintain the overall quality, organization, and appearance of the website.
Qualifications
- Working knowledge of WordPress.
- Familiarity with Mailchimp or a willingness to learn.
- Strong organizational skills and attention to detail.
- Good written communication and problem-solving skills.
- Comfortable working independently in a remote environment.
- A visual eye for layout, formatting, and presentation.
- Ability to learn new systems and processes quickly.
Experience with website hosting or customer support is a plus but not required.
Position Details
- Approximately 10 hours per week.
- Fully remote.
- Work hours are flexible, though some responsiveness during normal business hours is helpful.
- Time is tracked using TopTracker during working hours.
If you enjoy working with content, websites, and a collaborative team while making a meaningful contribution to an organization with an important mission, we'd love to hear from you.
Please send your resume along with a brief note describing your experience with WordPress, Mailchimp, and any customer support or website coordination work you've done.
Pay: $22.00 per hour
Work Location: Remote