Essential Functions & Responsibilities:
- Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation.
- Coordinates and processes loan packages for all newly approved and renewed loans, ensuring timely imaging and filing.
- Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports.
- Ensures the proper execution of all loan documents and performs post-closing reviews for completeness and compliance.
- Tracks and manages receipt of recorded documents such as mortgages, final title policies, and assignment of rents and leases.
- Orders and manages commercial real estate appraisals and inspections as required.
- Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments.
- Oversees partial releases, ensuring accurate parcel identification and receipt of appropriate payoff amounts.
- Monitors and tracks member insurance coverage, ensuring adequate protection on all collateralized loans.
- Maintains active communication with members to resolve servicing inquiries and provide loan-related guidance as needed.
- Opens business deposit accounts in coordination with the lending process when required.
- Serves as department administrator for Laser Pro and FICS Commercial Servicer systems.
- Maintains system updates, applies quarterly releases, and tests new features for operational readiness.
- Adds, deletes, and trains system users, ensuring secure and appropriate access to servicing platforms.
- Troubleshoots and resolves system integration issues in partnership with the IT Department.
- Produces and distributes accurate monthly, quarterly, and annual reports on commercial loan activity.
- Completes and distributes annual borrower tax forms (e.g., 1098), and submits IRS reports accordingly.
- Manages compliance documentation for participation loans and ensures proper commitment delivery.
- Balances general ledger accounts in coordination with the Accounting Department and maintains loan conversion schedules (e.g., construction to permanent).
- Ensures timely mailing of payment and delinquency notices; generates and analyzes weekly past-due reports.
- Attends industry conferences and training events to stay informed of regulatory changes and system upgrades.
- Maintains a member first mindset.
- Upholds core values and builds team member and customer relationships.
- Completes all training as required.
- Performs other duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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