**We are hiring at two separate locations. Ideal candidate would be comfortable working at either location:
- 8307 Davis Lake Pkwy, Charlotte, NC 28269
- 19807 W Catawba Ave, Cornelius NC 28031
What is Heroes Car Wash about:
At Heroes Car Wash, serving people is our passion and washing cars is our platform.
The leadership team at Heroes is responsible for everything it takes to deliver an exceptional customer experience. But great experiences don't happen because of one person—they happen because of a GREAT team working together.
What Leadership Means to Us:
We believe our primary responsibility as leaders is to invest in our team members, help them grow, hold them accountable to high standards, live those standards ourselves, and create an environment where people enjoy coming to work and becoming the best version of themselves.
Humility: Leadership is not about us—it's about the team. Our job is to serve others, remove obstacles, and help people succeed.
Care About People: We genuinely care about people and invest in them. We believe people matter and that leadership is about helping others grow.
Lead From the Front: We work hard, do the work ourselves, and set the standard through our actions. We never ask someone else to do something we're unwilling to do ourselves.
Customer Obsession: We are never satisfied with "good enough." We continuously look for ways to exceed expectations and create remarkable experiences.
Integrity: We do the right thing, even when no one is watching. Trust is earned through consistent actions.
What You'll Be Doing
When things are running smoothly, our leaders are:
✅ Engaging with customers and making them feel genuinely appreciated
✅ Greeting customers at pay stations and helping them choose the right wash package
✅ Loading vehicles onto the conveyor safely and efficiently
✅ Supporting customers in the vacuum area, answering questions, and assisting with vehicle touch-ups
✅ Keeping the site stocked, organized, and operating at a high level
✅ Ensuring the facility is clean, safe, and presentation-ready at all times
✅ Monitoring equipment and helping troubleshoot operational issues
✅ Coaching, encouraging, and supporting team members
✅ Setting the tone through positive energy, professionalism, and accountability
What to Expect
- Fast-paced, outdoor work in all types of weather
- 10,000–20,000 steps per day
- Hands-on work that keeps you active and engaged
- Opportunities to learn equipment, technology, operations, customer service, and leadership skills
- A team environment focused on growth, accountability, and serving others
Back to Leadership - Through Service
We don't lead through titles. We lead through example, consistency, humility, and service to others. Heroes leaders are (or become):
Culture Builders: Leaders create the environment. Energy, positivity, accountability, and engagement start with us.
People Developers: One of our most important responsibilities is helping others grow. We coach performance, celebrate wins, provide feedback, and help team members become better leaders, teammates, and people.
Field Generals: Head on a swivel, seeing the entire field, anticipating customer needs, identifying opportunities and issues before they happen, and helping make sure we are delivering at our full potential.
Our Commitment to You
Our goal is bigger than building great car wash leaders.
We want to help develop great leaders—period.
Whether your future opportunities are at Heroes or somewhere else, we want you to leave here more capable, more confident, more disciplined, and better prepared for whatever comes next.
If we do our job well, the leadership skills, character, and habits you build at Heroes will benefit you for the rest of your life.
If this sounds like the kind of challenge and opportunity you're looking for...GAME TIME!!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- Of all the jobs you could apply for, why did you decide to apply to Heroes Car Wash?
- Are you available to work weekends? Are there any scheduling restrictions?
- What are the most important aspects about a job to you?
- What does it mean to be a leader?
- Describe a person who had a positive impact on your life and why.
Work Location: In person