JOB
Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience.
*APPLICANTS PLEASE NOTE*
Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process.
Preliminary Interview Form
Skills Testing
Interviews
Personal History Statement (25 pages)
Background Investigation
Polygraph Examination
Psychological Evaluation
Health Assessment and Drug Screen
Responsible for answering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers. EXAMPLE OF DUTIES
- Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures
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Assigns calls and report numbers
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Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service
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Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched
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Confirms warrants for internal and external agencies
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Monitors multiple radio channels and dispatches appropriate public safety personnel.
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Ensures dispatch of officer requests for back-up or traffic-related assistance, etc.
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Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary
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Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations
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Documents all 800 MHz radio transmissions
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Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers
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Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases
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Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries
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Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information
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Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps
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Maintains regular and punctual on-site attendance
Additional Duties:-
Performs other duties as assigned
SUPPLEMENTAL INFORMATION
Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
- Sedentary – lifting no more than 10 pounds
- Light – lifting no more than 20 pounds; carry up to 10 pounds
- Medium – lifting no more than 50 pounds, carry up to 25 pounds
- Heavy – lifting no more than 100 pounds, carry up to 50 pounds
- Very Heavy – lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
1. Standing: M
2. Sitting: E
3. Walking: M
4. Lifting: I
5. Carrying: I
6. Pushing/Pulling: A
7. Overhead Work: I
8. Fine Dexterity: A
9. Kneeling: M
10. Crouching: I
11. Crawling: A
12. Bending: A
13. Twisting: A
14. Climbing: M
15. Balancing: I
16. Vision: E
17. Hearing: E
18. Talking: E
19. Video Display: E
20. Other:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls.
Environmental Factors:
The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations.
This job description is not an employment agreement, contract agreement, or contract.
Management has exclusive right to alter this job description at any time without notice.
ADA/EOE/ADEA