The Learning & Development Specialist supports employee development by facilitating engaging training, creating and updating training materials, and helping employees build the skills needed to be successful in their roles. This position also works closely with the department to identify process improvements and find more effective and efficient ways to support both employees and department operations.
What We Offer You:
When scheduled to work your designated in-office shifts in our state-of-the-art headquarters in Draper, you will enjoy massage chairs, gaming systems, foosball and ping pong tables, all while building your career as part of our outstanding team. Throw in free Jazz tickets and the best holiday parties around, and you will wonder why you didn’t join us sooner!
- Medical/Dental/Vision/Life Insurance/Disability/AFLAC/ 401k
- Vacation and holiday pay from DAY ONE!
- Holiday savings account with company match
- Paid parental/ maternity leave
- Wellness program
- On-site workout room
- Opportunity to serve the community
- Discounts at Megaplex Theatre
Pay: $26 or DOE
Schedule: 8:30 am - 5 pm
Location: Hybrid and on site as needed
Your Role: Delivers company training to employees and managers. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Assists in the development and creation of lesson plans and training aids. May specialize in a subject, training program, or function of the company. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Responsibilities:
- Present information using a variety of instructional techniques or methods, such as role-playing, job-shadowing, coaching, online training, simulations, team exercises, group discussions, videos, or lectures.
- Analyze training needs to modify and/or improve existing programs.
- Liaise with manager to determine training needs and schedule training sessions.
- Drive brand values and philosophy through all training and development activities.
- Perform miscellaneous job-related duties as assigned.
- Evaluate new hire skills and performance quality to ensure appropriate competency levels are achieved upon completion of training.
- Acclimate new hires to the business and culture.
- Train and teach others by identifying educational needs.
- Protect the legal, financial and moral well-being of the company
- Other tasks assigned by management
Proficiencies:
- Integrity – Exemplifies honesty and ethics.
- Initiative – Requires a willingness to take on/seek out new responsibilities and challenges.
- Dependability – Demonstrates reliability, responsibility, and dependability while fulfilling obligations.
- Adaptability/Flexibility – Accepts change (positive or negative) and is open to considerable variety in the workplace.
- Cooperation – Exhibits collaboration with others on the job and displays a good-natured, cooperative attitude.
- Attention to Detail – Illustrates great care about details and is thorough in completing work tasks.
Qualifications:
- Training, facilitation, or coaching experience preferred.
- Strong presentation and communication skills.
- Experience creating training materials, job aids, and instructional content.
- Comfortable using PowerPoint, Prezi, Sway, or similar presentation tools.
- Learning Management System (LMS) experience a plus.
- Strong interest in process improvement and finding more effective and efficient ways to support department operations and employee development.
- Familiarity with a variety of training and learning methods.
- High school diploma or equivalent.
Physical Requirements:
Ability to remain stationary for continuous periods of time. Constantly operate a computer and phone. Frequently communicates with customers, coworkers, and managers about accounts. Able to exchange accurate information in these situations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
