Most dental front offices want someone to answer phones and check boxes. That's not this.
Tooth Fairy Mobile Dental Service brings chairside care directly to seniors in assisted living and memory care communities across South Florida — patients who can't get to a traditional office but deserve the same level of clinical excellence. We are growing fast, and we need a front office coordinator who is wired to own outcomes, not just complete tasks.
If you measure yourself by a full schedule, zero claims left on the table, and patients who feel genuinely cared for — read on.
What you own
Your scoreboard looks like this:
Provider schedule is full — no open gaps left on the tableEvery new patient inquiry converted or followed up within 24 hours. Insurance claims submitted same-day, followed through to paymentPatients and facility contacts feel like they're working with the best in the business
Dental Front Office Assistant Responsibilities
- Answer and convert inbound patient and facility inquiries into scheduled appointments
- Manage and protect provider schedule — fill cancellations same-day, minimize gaps
- Submit dental insurance claims accurately and follow through to payment
- Communicate with insurance carriers and resolve outstanding balances
- Coordinate between patients, facilities, and the clinical team
- Track inquiry-to-appointment conversion and report weekly
- Maintain accurate records in Eaglesoft (training provided if needed)
Dental Front Office Assistant Requirements
- Dental front office experience — scheduling and/or insurance required
- You don't wait to be told what to do. You see a gap and you fill it.
- Comfortable talking through treatment, insurance, and financial options with patients — warmly and clearly
- Eaglesoft experience preferred, not required
- You have personal and professional goals you're working toward — and this role is part of that plan
Compensation restructured
Base pay from $22/hr or more depending on experience, plus performance incentives tied to schedule productivity, new patient conversion, and insurance collections. Top performers earn meaningfully more than the base — this is designed for someone who wants their results to show up in their paycheck.
Dental Front Office Assistant Benefits: Health, dental, vision, life insurance · Paid time off · Paid training · Employee mentoring program
Growth path
As Tooth Fairy Mobile expands across Florida, strong performers move into Lead Coordinator, Operations, or Practice Growth roles. We promote from within — your ceiling here is determined by your results.
Application questions one added1.What are your personal and professional goals for the next 3–5 years? (No goals = no interview — we only build with people who are going somewhere.) 2.What was the average daily production goal in the dental office where you previously worked? 3.If a provider has a last-minute cancellation creating a one-hour gap, what specific steps would you take to fill the appointment the same day?4.Describe a time you converted a patient inquiry into a scheduled appointment. What was your approach and what was the outcome?5.Describe the most measurable impact you made in a dental practice.
Jump to the front of the line
Text " Front Office" along with your name and a brief summary of your dental experience to:
561-203-0886
Candidates who text may be invited to a priority interview this weekend.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee mentoring program
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- What was the average daily production goal in the dental office where you previously worked?
- If a provider has a last-minute cancellation creating a one-hour gap, what specific steps would you take to fill the appointment the same day?
- Describe a time you converted a patient inquiry into a scheduled appointment. What was your approach and what was the outcome?
- Describe the most measurable impact you made in a dental practice.
Experience:
- Dental front office: 1 year (Required)
Work Location: In person
