About the Opportunity:
Are you organized, personable, and confident in both customer service and communication?
Now Care Dental is looking for a Full-Time Scheduling Coordinators to be the friendly,
knowledgeable first point of contact for our patients. This role goes beyond just scheduling—it's
also about presenting treatment plans clearly, handling patient questions with care, and
supporting the financial conversation with confidence. If you're someone who naturally builds
trust and can guide patients through the care process while being mindful of their needs and
concerns, we want to hear from you.
Key Responsibilities
● Warmly greet and register patients, ensuring accurate entry of personal and insurance
information
● Schedule, confirm, and follow up on patient appointments with efficiency and
professionalism
● Present treatment plans and explain financial/payment options in a way that supports
case acceptance
● Educate patients on the value of recommended treatments, using a consultative and
supportive approach
● Handle incoming/outgoing communications (phone, email, in-person) with clarity and
empathy
● Maintain accurate patient records in our electronic system
● Assist with front desk tasks, messages, reports, and administrative follow-up
● Collaborate with the clinical team to ensure a seamless and exceptional patient
experience
What You Bring:
● Excellent multitasking, time management, and organizational skills
● Friendly, confident demeanor with a professional communication style
● Comfort discussing financial matters and motivating patients to move forward with care
plans
● Ability to work both independently and collaboratively in a team setting
● Flexibility to adapt to a dynamic, fast-paced schedule
● Trustworthiness and discretion in handling confidential patient information (HIPAA
compliance required)
● Tech-savvy with the ability to quickly learn new software
Preferred Qualifications:
● Sales, customer service, or case presentation experience
● Weekend availability
Job Type:
30-40 hours/week
Opportunities to pick up shifts as well!
Must be available to work Friday, Saturday, Sunday every other week!
Why Join Us?
● Friendly, team-focused office culture where your contributions matter
● Ongoing training and professional development opportunities
● A chance to make a meaningful impact by helping patients feel confident in their care
decisions
● Be part of a growing, efficient, and compassionate dental practice
If you're dependable, detail-oriented, and skilled in both coordination and
communication—we’d love to meet you. Apply now and help us create an exceptional
experience for every patient, from the first call to the final follow-up.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- On-the-job training
- Paid training
Application Question(s):
- Tell me about a time you identified a problem others missed, and what you did about it?
- Are you available to work Fridays, Saturdays, and Sundays?
- How many hours a week are you looking to work?
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
