About the Role
Are you a natural problem-solver who enjoys working with your hands to restore functionality to essential home systems? As a Field Service Technician, you will serve as a vital resource for homeowners, diagnosing complex mechanical issues and performing expert repairs on a wide range of household appliances and refrigeration units to ensure optimal performance.
Responsibilities-
Execute precise diagnostic procedures to identify electrical and mechanical faults in home appliances.
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Perform high-quality repairs, including motor replacements and component maintenance, to extend the lifespan of customer equipment.
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Communicate technical findings and repair options clearly to homeowners to build trust and ensure satisfaction.
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Maintain an organized service vehicle and manage inventory levels to ensure efficient daily operations.
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Utilize mobile technology to document service history, track parts usage, and manage daily work orders.
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Ensure all work is performed in compliance with safety standards and manufacturer specifications.
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Proven mechanical aptitude with a strong ability to troubleshoot complex systems.
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Valid driver's license with a clean driving history.
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Proficiency in using mobile devices for documentation and scheduling.
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Physical capability to lift up to 100 lbs and work in varied positions including kneeling and climbing.
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Ability to pass pre-employment background and drug screenings.
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Prior professional experience in appliance or refrigeration repair.
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Current EPA Type I Certification.
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Demonstrated history of excellence in customer-facing service roles.
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Experience with preventive maintenance and system inspections.
