Job Summary
The Accounts Receivable/Billing (AR) Analyst is responsible for processing invoices and payments, monitoring customer accounts, ensuring timely collection of outstanding receivables, and maintaining compliance with customer contractual requirements. The ideal candidate has strong analytical skills, excellent attention to detail, and the ability to build positive relationships with customers while supporting the organization's cash flow objectives.
Key Responsibilities
- Generate and distribute customer invoices accurately and on time.
- Follow up with customers regarding overdue payments through phone, email, and written correspondence.
- Investigate and resolve billing discrepancies, payment issues, and customer inquiries.
- Apply customer payments and reconcile accounts to ensure accurate records.
- Prepare account reconciliations and resolve unapplied cash transactions.
- Analyze customer payment trends and recommend strategies to improve collections.
- Collaborate with Sales and Project Management teams to resolve account issues.
- Maintain accurate customer account information and documentation.
- Prepare AR reports, collection status updates, and aging analyses for management.
- Support month-end and year-end closing activities.
- Ensure compliance with company policies, accounting standards, and internal controls.
- Review, assess, and recommend customer credit limits.
- Identify and implement opportunities to improve billing and AR processes to increase operational efficiency.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- 2–3 years of experience in Accounts Receivable, Accounting, or Credit & Collections.
- Strong understanding of accounting principles and AR processes.
- Intermediate Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
- Strong analytical, problem-solving, and organizational skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines.
Preferred Skills
- Experience with cash application and account reconciliations.
- Knowledge of credit management and collection strategies.
- Experience with implementation of process improvements
- Strong customer service orientation.
- Ability to work independently and collaboratively in a fast-paced environment.
Key Competencies
- Attention to detail
- Collections management
- Time management
- Communication and negotiation
- Problem-solving
- Customer relationship management
- Process improvement
Performance Metrics
- Days Sales Outstanding (DSO)
- Collection effectiveness
- Aging of receivables
- Invoice accuracy
- Cash application accuracy
- Reduction of overdue balances
- Customer dispute resolution time
UCP is an Equal Opportunity Employer.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
Work Location: In person
