About Comp-X Medical Management
At Comp-X, we are committed to helping injured employees and patients access the care they need, from diagnostics to rehabilitative support; with clarity, compassion, and coordination. We provide innovative ancillary healthcare services including transportation, language support, durable medical equipment coordination, and more, all delivered with a patient-first mindset. Our teams operate 24/7/365 with entirely U.S.-based staff, ensuring responsiveness and quality at every touchpoint.
Position Summary
The Account Receivable Specialist I is responsible for managing the inflow of funds by ensuring timely collections, accurate account reconciliation, and effective resolution of payment discrepancies. This role plays a critical part in maintaining healthy cash flow while supporting operational excellence across Comp-X’s healthcare services.
The ideal candidate balances high-volume transactional processing with customer service, payer follow-up, and analytical problem solving, thriving in a deadline-driven environment while maintaining professionalism in every interaction.
Key Responsibilities
Accounts Receivable & Collections
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Receive and review Explanation of Benefits (EOBs) and denials.
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Monitor aging accounts and ensure payments are received on time; follow up on overdue balances.
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Reconcile customer and payer accounts and resolve discrepancies.
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Identify and request adjustments for patient and carrier accounts as appropriate.
Claims Follow-Up & Appeals
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Create and submit appeal letters to insurance carriers.
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Document and maintain detailed records of appeals and outcomes.
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Analyze denials and underpayments, initiating corrective actions when needed.
Customer & Payer Communication
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Research and respond to customer and payer inquiries professionally and timely.
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Manage inbound calls within a queue system, ensuring efficient resolution.
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Communicate clearly with internal teams regarding account status and outstanding issues.
Documentation & Collaboration
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Maintain accurate documentation of all account activity in billing systems.
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Work closely with finance and operations teams to ensure efficient processing and issue resolution.
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Support reporting on AR performance, trends, and collection activity.
Why Comp-X Medical Management
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Meaningful Impact: Directly support healthcare access by ensuring financial workflows operate smoothly.
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Remote Flexibility: Work from anywhere in the U.S. with collaborative team support.
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Benefits: Competitive salary, medical/dental/vision, 401(k) with company match, paid time off, and holidays.
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Culture: Inclusive, performance-driven environment focused on growth, accountability, and teamwork.
Compensation & Benefits
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Comp-X Medical Management offers competitive compensation based on experience, qualifications, and internal equity. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) with company match, paid time off, company holidays, and opportunities for professional development. We are committed to supporting the well-being and growth of our employees while fostering a rewarding and balanced work environment.
Equal Opportunity Employer Statement
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Comp-X Medical Management is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Required Qualifications
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High School Diploma or GED required.
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Minimum 2+ years of experience in collections or healthcare accounts receivable.
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Working knowledge of CPT and HCPCS codes.
Preferred Qualifications
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Associate’s degree in Accounting, Finance, Healthcare Administration, or related field.
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Experience with Workers’ Compensation claims or ancillary healthcare billing.
Core Competencies
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Attention to Detail – Critical for accurate payment posting and financial tracking.
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Organization – Ability to manage multiple accounts while meeting deadlines.
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Communication – Clear, professional interaction with payers, patients, and internal stakeholders.
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Accountability – Ownership of outcomes and commitment to accuracy.
Technical Proficiency – Comfort navigating billing systems and Microsoft Office tools.
