- Prepare and process customer invoices accurately and in a timely manner
- Verify work orders, purchase orders, and supporting documentation prior to billing
- Process cash, checks, credit card payments, and other transactions as needed
- Reconcile daily billing activity and resolve billing discrepancies
- Maintain accurate customer accounts and billing records
- Assist with accounts receivable by processing payments and following up on outstanding balances
- Answer customer questions regarding invoices, payments, and account information
- Collaborate with service advisors, technicians, and management to ensure accurate billing
- File and maintain billing documents in accordance with company procedures
- Perform general administrative and clerical duties, including answering phones and assisting customers
- Maintain confidentiality of financial and customer information
- Support other store administrative functions as assigned
- High school diploma or equivalent required
- Previous billing, accounting, administrative, or customer service experience preferred
- Proficiency in Microsoft Office, particularly Excel and Outlook
- Experience with accounting, billing, or point-of-sale software preferred
- Strong mathematical, organizational, and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Strong verbal and written communication skills
- Ability to sit, stand, and move throughout the workday
- Ability to occasionally lift up to 25 pounds
- Ability to work in an office environment within a retail or commercial service location
- Competitive pay
- Benefits package available
- Paid time off
- 401(k) with company match
- Opportunities for professional growth and advancement
- Team-oriented work environment
Founded in 1973, Southern Tire Mart is the #1 Commercial Tire Dealer in the U.S. We provide commercial and retail tire solutions, repair services, retreading, and roadside assistance, backed by experienced teams committed to quality, safety, and customer service.
#1 North America Commercial Tire Dealer since 2012
#1 Truck Retreader in North America since 2007
#1 Commercial Tire Dealer in the U.S. since 2008
Best-in-class service on America’s favorite passenger tire brands
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
