Front Desk Receptionist
Coastal Health
Location: Coastal Health
Position Type: Full-Time
Coastal Health is a patient-centered primary care practice committed to providing compassionate, high-quality healthcare. We are looking for a friendly, organized, and dependable Front Desk Receptionist to join our team and help create a positive experience for every patient who walks through our doors.
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Welcome and check in patients with professionalism and warmth
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Answer and direct incoming phone calls
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Schedule, reschedule, and confirm patient appointments
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Verify patient demographics and insurance information
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Collect co-pays and process patient payments
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Maintain accurate electronic medical records
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Provide exceptional customer service to patients and visitors
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Coordinate with providers and clinical staff to ensure efficient patient flow
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Perform general administrative and clerical duties as needed
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Previous medical front desk or medical office experience preferred
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Excellent communication and customer service skills
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Strong organizational and multitasking abilities
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Experience with electronic medical records (EMR) preferred
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Knowledge of insurance verification and medical office procedures is a plus
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Proficient with computers and Microsoft Office
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Professional, dependable, and detail-oriented
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Ability to work well in a fast-paced team environment
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Competitive pay based on experience
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Paid time off
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Supportive and collaborative team environment
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Opportunities for professional growth
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Monday–Friday schedule 8am-5pm
If you are passionate about providing outstanding customer service and enjoy working in a healthcare setting, we'd love to hear from you.
To Apply:
Please submit your resume and a brief summary of your experience. We look forward to meeting qualified candidates who are committed to providing excellent patient care and service.
Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.
