The Field Technician role within the Operations Department is a comprehensive position focused on the installation, maintenance, and optimization of structured cabling and low-voltage systems. Taking direction from the Foreman, with a formal reporting relationship to the Field Resource Manager, this role is a technical expert and field leader responsible for executing, troubleshooting, and validating complex systems. The position serves as a direct track toward becoming a Foreman.
The Field Technician is responsible for performing structured cabling and low-voltage installations in strict compliance with BICSI standards, project drawings, and company quality requirements. They act as a technical authority on the jobsite, working independently on complex scopes, providing mentorship to junior team members, and supporting quality control to ensure systems perform as designed.
Technical Execution: Perform and validate advanced technical installations and troubleshooting.
Quality Assurance: Deliver consistent quality to prevent rework and ensure system performance.
Leadership & Mentorship: Guide and develop junior technicians while setting the technical standard for the jobsite.
Compliance: Maintain strict adherence to BICSI standards, safety protocols, and project specifications.
Documentation: Ensure high accuracy in field documentation and daily time reporting.
Device Installation: Mount and install security cameras and physical access control hardware, including door controllers, card readers, and request-to-exit (REX) sensors, in accordance with manufacturer specifications and industry standards.
Lock Hardware Integration: Support the installation and wiring of electronic locking hardware such as maglocks and electric strikes, ensuring proper alignment and functional testing.
System Wiring: Execute precision wiring and termination for security devices, maintaining organized cabling within junction boxes and head-end equipment.
Regulatory Compliance: Ensure all security and access control installations comply with local building codes, Americans with Disabilities Act (ADA) requirements, and Life Safety codes regarding door hardware and emergency egress.
Installation: Execute complex routing, precision rack builds, and cable management for copper (Cat 5e, 6, 6A) and fiber optic (single-mode & multimode) systems.
Termination: Perform and validate advanced terminations for jacks and panels, ensuring they are neat, organized, and meet manufacturer standards.
Testing & Certification: Conduct and validate certification testing for copper and fiber (OLTS/OTDR), interpret results, and correct any performance deficiencies.
Design & Installation: Design and install advanced pathways, including cable tray systems and complex conduit bending/routing.
Compliance: Ensure proper bend radius, pull tension, and required separation from power systems.
Firestopping: Understand firestopping requirements and perform installation only where certified.
Safety Mastery: Lead by example in safety compliance, conduct informal safety checks, and coach others on safe work practices.
Quality Control: Perform regular spot checks and self-inspections to maintain "inspection-ready" installations and prevent rework.
Fieldwire: Maintain up-to-date task statuses, upload detailed progress photos, and document as-built accuracy or site constraints.
ConnectWise: Accurately record personal time entries daily and assist in validating labor accuracy if requested.
Productivity: Model efficient work practices and support overall crew planning to meet project schedules.
Experience: Can range from 1 year of entry level experience to 5+ years of experience in structured cabling or low-voltage systems.
Technical Skills: Demonstrated competence in Installation, troubleshooting and the ability to read and interpret complex drawings.
Certifications:
BICSI Technician (TECH)
BICSI Installer 2 (Copper/Fiber)
OSHA 30
Applicable manufacturer certifications (e.g., CommScope, Panduit)
