JOB
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
How your work would contribute to our organization and the Twin Cities region:
The Manager, Public Involvement will serve as the METRO Bronze Line bus rapid transit project’s programmatic manager for outreach, communications and consultant staff and be a member of the project leadership team. The position will lead and provide daily work directions to interagency community outreach and engagement staff allocated from two public agencies (Metro Transit and Ramsey County). The position will manage a contract, procured by Ramsey County, providing strategic communications, public outreach and engagement, and community relations consultant services for the project.
This position will be the unifying face of the project to stakeholders and public; and implement the strategic communications and public involvement plans; and plan and coordinate activities such as community focus groups, informational meetings and other events. This position will ensure concerns from stakeholders and the public are heard by transit engineering and design team, roadway engineering and design team, and the environmental team. This position will recommend the public participation category (e.g., inform, consult, involve, collaborate, empower) for each of the public participation opportunities associated with various project elements.
EXAMPLE OF DUTIES
- Manage outreach staff including hiring, building, and maintaining a productive and competent workforce in a high stress environment.
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Provide strategic direction to the outreach staff regarding outreach efforts including defining the activities, prioritizing and reviewing documents for consistency with key messages.
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Serve as lead on public meetings such as identifying materials, developing the staffing plan, choreograph the event, serve as emcee.
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Implement, maintain and update project specific outreach plans.
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Report on progress toward achieving goals to Communications for the Communications management team and as part of summary reports to operating divisions and to the public.
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Guide and execute external communications strategy related to public outreach and engagement efforts and ensure communications meet standards for cultural competence, accessibility and public notification requirements.This includes oversight responsibility for social media activities.
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Oversee contracts with service providers such as venues, translators, social media functions, food vendors and others.
SUPPLEMENTAL INFORMATION
Union/Grade: TMSA Grade I
FLSA Status: Exempt
Safety Sensitive: No
Work Environment: Work is usually performed in a standard office setting but will require travel between primary work site to other sites periodically.
The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.
