Summary
The Business Transformation Analyst, Lead – Capacity Management is responsible for advancing provider capacity management across assigned specialty teams. This role leads a team of resources that provide day-to-day administration and implementation of provider template enhancements, while also performing advanced analysis to generate meaningful business insights, monitor performance, and recommend actions required to achieve defined capacity, utilization, and operational standards.The role focuses on the analysis, design, optimization, monitoring, and governance of provider templates, resource groups, and scheduling algorithms. In close partnership with Department Administrators, Clinic Operations, Providers, and scheduling and systems teams, this role ensures provider capacity is aligned with operational demand and organizational priorities.In partnership with the Executive Director of Patient Journey Transformation, the Lead Analyst executes enterprise capacity initiatives aligned with strategic imperatives and fosters a culture of empathy, service excellence, accountability, and cross-functional collaboration across clinic leadership, capacity management, and IT teams.
Job Title: Business Transformation Analyst Lead
Minimum Education Level: Bachelor's Degree
Minimum Field of Study: Business Administration, Healthcare Administration, Finance or other related field of study
Minimum Education Notes:
Preferred Education Level: Master's Degree
Preferred Field of Study: Business Administration, Healthcare Administration, Finance or other related field of study
Preferred Education Notes:
Licensure Certification Needed: No
Minimum Licensure:
Minimum Licensure (Other):
Training Required: Analytical and Data Interpretation Skills – Ability to analyze capacity, utilization, and scheduling data and translate insights into actionable operational improvementsLeadership and Team Coordination – Ability to lead or coordinate work across teams, ensuring execution of capacity management initiatives and operational prioritiesProject and Program Management Skills – Demonstrated ability to manage projects, track milestones, facilitate meetings, and drive execution of key initiativesOperational and Process Improvement Skills – Working knowledge of process improvement, re-engineering, and change management principles to support sustainable transformationCommunication Skills – Strong written and verbal communication skills with the ability to tailor messaging to clinical, operational, and executive audiencesCross-functional Collaboration – Ability to effectively partner with Medical Group, Clinic Operations, IT, and analytics teams to drive alignment and outcomesProblem-Solving and Decision Support – Ability to identify risks, trends, and opportunities and support data-driven decision-making across stakeholdersTechnical and Systems Acumen – Familiarity with healthcare scheduling systems, reporting tools, and template or capacity management concepts to support operational optimization
Salary Range
$77,022.40 - $117,582.40
Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.
We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.
Moffitt Career Site
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