UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Meter Coordinator to join our team in Owings Mills, Maryland.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Administration
Reports To: Meter Collection Supervisor
FLSA Status: Full Time/Hourly
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Purpose
The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.
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Responsibilities
This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.
- Complete daily meter collection assignments
- Call customers to collect meter readings on non-networked devices
- Upload and download meter readings using various software/tools
- Work with internal IT Helpdesk to link data collection tools to customer devices
- Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
- Processes the billing on service contracts once valid meters are input
- Provide management and ad-hoc reports utilizing Microsoft Excel
- Effectively communicate with employees and interact with customers in a courteous and appropriate manner
- Other duties as assigned
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Supervision
Supervised
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Contacts
Internal: Exempt, Non-Exempt
External: Current Customers, Vendors
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Job-Related Dimensions
- Strong attention to detail
- Strong communication skills – both verbal and written
- Proficiency in MS Office products (Excel, Word, MS Outlook).
- Proficiency in E-Automate or other similar ERP system
- Proficiency with ECM/Workflow software
- Ability to multitask
- Ability to work in fast paced environment with time sensitive deadlines
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Qualifications
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Physical Demands & Work Environment
- Ability to sit at desk for prolonged periods of time.
- Ability to talk on the phone and work with various computer tools and applications.
- Ability to type and compose written communication in various forms.
- Ability to lift 20+lbs on occasion.
- Ability to work in fast paced environment
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UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
