Mayo Employees Federal Credit Union (MEFCU) is looking for someone who has a passion for details, a knack for collaborative teamwork, and a desire to provide the highest-level of service to our members to join our team as an Accounting and Payments Representative!
Department: Accounting
Days of Work: Monday - Friday 8 AM - 5 PM; occasional Saturday morning hours (approx. every 5-6 weeks)
Starting salary range: $23 - $25 per hour based on experience
Location: Rochester, MN
FLSA Status: Nonexempt
Schedule: Full time
Hours/Pay Period: 80
Remote Worker: No - This position requires the candidate to report in-person to an office daily in Rochester, MN.
Duties and Responsibilities
The duties listed below are representative of the scope of work performed within this position. This position supports the work in the accounting and payment departments. The individual may be assigned to specific areas of responsibility while other tasks will be assigned in a backup capacity.
Provides excellent service to members on all offered payment platforms.
- Provides member support for all payment-related inquiries.
- Research and provides solutions related to the member accounts in a timely manner, including inquiries, problems, and issues relating to payment postings and returns.
- Sends notifications to members related to payment issues.
Performs set up, processing, and review functions for all payment files and activity.
- Sets up or reviews ACH originations for new membership openings and loan payments.
- Process originating ACH files, including external account transfers.
- Process check deposit returns.
- Posts and balances share draft settlement activity.
- Research rejected items.
- Charges appropriate fees.
- Sends returns within the regulated timeframes.
- Maintains Written Statement of Unauthorized Debit documents and member stop payment requests and other disputes within the ACH and share draft processing; and maintains documentation files.
- Processes, reviews, and posts all daily mobile deposits.
- Assists with electronic payments and alert capabilities, including bill pay and Zelle.
- Identifies and follows up appropriately on potential fraud activity.
- Submits tickets with external service providers to follow up on payment related concerns.
Completes accounting entries to balance the credit union’s general ledger.
- Assists in the preparation of various balancing and reconcilement activities to maintain integrity and accuracy of our general ledger and financial reporting.
- Assists in a back up capacity for accounting tasks.
- Assists with document retention.
Processes wire transfer requests in accordance with OFAC and MEFCU policies and procedures.
- Processes requests for domestic and internation wire transfers.
- Processes incoming wire transfers.
- Completes OFAC requirements for wires and other applicable transactions.
Assists with recordkeeping, procedures, and other special projects as requested.
- Assist with gathering required documentation for internal audit, external audit and examiners as requested by the Payments Operations Manager or Chief Financial Officer.
- Maintains and updates department procedures.
- Works exceptions items and fraud suspects.
- Maintains ordering and fulfillment of gift card requests from credit union branches and Mayo Clinic research.
- Assists with special projects at the request of the Payments Operations Manager or Chief Financial Officer.
Education and Experience Requirements:
A high school diploma and at least 3 years of financial institution experience.
OR
An Associate degree and at least 1 year of financial institution experience.
An equivalent combination of education and experience may also be considered.
Desirable Qualifications
Experience in a financial institution performing duties specific to payments or back-office operations.
Who We Are:
Mayo Employees Federal Credit Union provides competitive products and world-class service to Mayo Clinic employees and their families in reaching their financial goals. Our strong mission of caring for our members drives what we do every single day. Mayo Employees Federal Credit Union has been awarded multiple top honors through Rochester Post Bulletin's annual "Best of the Best" Awards including "Best Credit Union" for six years in a row as well as "Best Place to Work" in 2025.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
Work Location: In person
