Summary:
***Manufacturing Experience a plus*****
The Inside Sales Representative will work cooperatively with outside sales, estimators, customer service and order entry teams, fabricators as well as other team members in performing their responsibilities for the position. Overall responsibilities include maintaining superior relationships with new and existing customers, selling solutions to customer base, addressing customer and/or product concerns and providing inside sales leadership with diplomacy and dexterity.
Essential Duties and Responsibilities:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Builds strong and robust relationships with customers
- Account Management
- Generate new and repeat sales by providing product and technical information in a timely manner
- Review and evaluate Requests for Estimates
- Process $0 Purchase Orders
- Reviews production documents and understands scope of work in order to estimate
- Ensure handoffs to appropriate team members on a timely and efficient basis
- Ensure reporting and communications are frequent and bi-directional with both internal and external customers
- Work closely with team members to provide an unparalleled customer-centric experience
- Keep operations manager and team members informed of activity such as timely reporting of obstacles, successes and changes
- Build trusting relationships with shop team members
- Travel to customer facilities or jobsites as needed
- Creation of RFQ as needed
- Work through issues with team members on the floor
Minimum Qualifications:
- High School Diploma or equivalent
- 2+ years of metal fabrication experience (Laser, Press Brakes, Machining, and Welding)
- Ability to read and interpret detailed blueprints
- Strong computer skills and working knowledge of Microsoft Outlook, Word & Excel
Preferred Qualifications:
- Associates Degree in Mechanical Design
- Strong communication skills, verbal & written (ability to write letters, proposals, etc.)
- Excellent customer relations skills.
- Ability to manage multiple projects simultaneously
- Very strong pre-planning and organizational skills
- Familiar with and capable of reading & interpreting fabrication drawings and specifications.
- General knowledge of the fabrication industry.
- Prior estimating experience is desirable but not required.
- 2+ years Sales experience preferred but not required.
PHYSICAL DEMANDS:
(The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files. The employee will be constantly required to sit, talk, hear, and type/write. The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms. The employee must occasionally bend or squat and lift and/or push up to 10 pounds of general office items. Specific vision abilities required by this job include close, far, and field of vision. This position requires regular and punctual employee presence.
The performance of this position will require exposure to the manufacturing areas which requires use of personal protective equipment such as safety glasses. In the course of work and in particular when visiting customer sites, team member may encounter various physical environments. In addition to wearing safety glasses, ear protection and steel toe shoes (often provided by customer), these environments may include climbing to different heights / elevations and walking on wet / slippery / uneven surfaces, stepping over objects, etc. which will require good physical balance. Team member may also encounter environments with exposure to unpleasant odors which will require physical ability to maintain composure. Must be able to drive / travel as needed, occasionally for extended periods of time.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level or difficulty.
American Alloy/Badger Sheet Metal Works is an Equal Opportunity Company and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job Type: Full-time
Pay: From $70,000.00 per year
Work Location: In person
