JOB
Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.
EXAMPLE OF DUTIES
Provide excellent customer service;Empty book drops;Process, route, and reshelve returned books;Assist at circulation desk;Maintain shelves;Perform related duties as required.
SUPPLEMENTAL INFORMATION
Knowledge of: Library organization and procedures;Customer service best practices;Variety of books and library materials.Ability to: Charge and discharge materials, assess and collect fines/fees, and perform similar tasks related to the circulation function;Promote library services and public relations;Use a computer, telephone, cash register, book carts, and sensitizing machine.Ability to alphabetize and shelve books in proper location;Use correct grammar and perform arithmetic calculations;Perform detailed routines at a high rate of accuracy Physical RequirementsFrequently lift and carry up to 10 pounds;Occasionally lift and carry up to 25 pounds;Push and pull object in order to shelve materials and push the book cart;Frequently climb step ladders or stairs;Frequently twist, bend, kneel and crouch in order to shelve books;Continuously reach above, at and below shoulder height.
