Customer Service Representative – L10 Fitness
L10 Fitness is looking for a rockstar Customer Service Representative! The ideal candidate loves connecting with people and proactively solving issues. You’ll be the face of our Club greeting members, managing memberships, and supporting the overall daily operations.
No weekends! This is a fantastic opportunity to grow in the customer service field while being part of an energetic, fitness-focused team.
Monday – Thursday | 12:45 PM – 9:15 PM
Friday's 10:30AM -7:15PM
Responsibilities
- Greet members and provide a welcoming, professional experience.
- Communicate with customers via phone, email, and in person.
- Provide knowledgeable answers about memberships, programs, and Club amenities.
- Assist with data entry and general administrative tasks.
- Collaborate with team members to ensure smooth daily operations.
- Bring great energy, positivity, and a genuine smile every day!
Qualifications
- Previous customer service experience required.
- Strong verbal, written, and interpersonal communication skills.
- Excellent phone and email etiquette.
- Interest in fitness and wellness is a plus (but not required).
Job Perks
- $20.00/hour
- Full benefits package including PTO and 401(k) with company match
- Free Club membership
- Positive, team-oriented environment
Learn more about us:
www.mt2club.com
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What experience or interest do you have in fitness, sports, or wellness, and how would that help you connect with members in a fitness facility?
Work Location: In person