Impact
Ensures all facility systems and processes function efficiently and comply with organizational and regulatory standards. Provides cross-functional support to branches, departments, and vendors while coordinating daily facility operations.
Responsibilities
Manages and maintains facility systems, conducts inspections, coordinates vendor work, trains staff, and supports cross-functional operations.
Essential Functions
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Verify incoming supplies against purchase orders: maintain accurate inventory records and restock products.
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Review and verify requisitions submitted by branches and departments.
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Obtain basic price quotes for supplies and equipment.
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Prepare electronic service orders for review and approval.
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Maintain organized supply room and replenish forms.
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Maintain the record retention storage area.
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Implement, maintain, and troubleshoot systems managed by Facilities (asset tracking, DocuWare, scanning processes, VOIP, etc.).
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Train Facilities staff on the operation of all systems under the Facilities Department.
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Conduct facility inspections to ensure safety, code compliance, and adherence to Bank standards.
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Coordinate facility needs with branch and department leadership during visits.
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Serve as a cross-functional liaison, ensuring efficient workflow and information sharing across departments.
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Support vendor coordination by scheduling routine service appointments and verifying work order completion.
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. Track vendor performance and report issues or delays to the Facilities Supervisor and/or Facilities & Vendor Manager.
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Support Facilities ticketing system by reviewing, assigning, and documenting work order progress.
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Comply with all risk management, safety, and regulatory requirements; complete required training.
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Provide reports and updates to the supervisor and compile requested data.
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Respond to facilities-related inquiries within established timeframes.
Ancillary Functions
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Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
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Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
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Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Mandatory Training Curricula
Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.
Skills
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Clear communication in English
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Moderate reading, writing, math, and interpersonal skills
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Strong technical aptitude and PC skills
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Ability to operate general office and facility-related equipment
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Ability to lift up to 70 lbs.
Physical Demands
The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature, but may occasionally involve lifting and/or moving materials that weigh up to 70 lbs. Employees in this job must be able to work in an office environment and/or outdoor area and may be exposed to outside weather conditions. Employees in this position are expected to have consistently positive interactions with the public as they will come into regular and frequent contact with internal and external customers and other members of the public during regular business hours.
Education/Training
High school diploma or equivalent; business coursework preferred
Experience
2–3 years of related experience
Salary $39,480 - $52,600
Your work powers purpose—and service makes it possible.
Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking.
Join a team where your role isn’t just essential—it’s transformative, making a direct impact on the people and communities we proudly serve.
Ponce Bank participates in the E-Verify program.
