Job Summary
We are seeking an energetic and highly organized Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, technical proficiency, and excellent communication skills will help create a professional and efficient environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Duties
- Answer all incoming calls and route them to the appropriate party.
- Greet outside visitors in a professional manner and issue visitor id passes.
- Listen to the caller’s request and either solve the query or direct the call to the concerned department.
- Maintain up to date information on company events, information, and staff
- Call for car service or messenger as requested by client.
- Assist various departments with mass mailings.
- Update and maintain pertinent business information via computer or department files
- Locate and retrieve company records as requested.
- Due to changing technology in office automation, will be required to learn new features and functionalities of various office equipment and PBX boxes as introduced at the site.
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.
- May receive and route faxes and mail.
Experience
- High school Diploma or equivalent.
- 3-5 years direct experience as a receptionist
- 3+ years prior experience working in a professional office environment or the hospitality industry.
- Must be able to operate all office equipment.
- Must be able to exercise judgment in interactions with staff.
- Able to use computer to produce reports (Excel, Word, and PowerPoint).
- Knowledgeable in Atlassian JIRA , Slack, Envoy & GSuite
- Able to perform routine and non-routine functions of all office equipment and systems.
- Contacts from company employees to outside vendors, visitors, job applicants including internet inquiries.
- Excellent customer service, professional attitude and appearance are a must.
- Ability to work overtime & meet deadlines.
- Adherence and support of Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.
- Good organizational skills
- Good oral and written communication skills
Pay: $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
