Overview
We are seeking an enthusiastic and detail-oriented Entry Level Front Office Coordinator to join our dynamic healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the administrative operations of the clinic. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for providing outstanding patient service. This paid position offers an opportunity to gain valuable experience in medical office management and healthcare administration within a fast-paced environment.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service at the front desk
- Manage phone systems, answer inquiries, and direct calls efficiently using professional phone etiquette
- Verify patient insurance coverage
- Process Authorization for services requests
- Schedule appointments accurately utilizing electronic health record (EHR) systems
- Review and organize medical records, documentation, and care plans while maintaining strict adherence to HIPAA confidentiality policies
- Assist with medical administrative support tasks including filing, data entry, and maintaining medical records in electronic health records (EHR) management systems
- Support clinical staff by coordinating patient intake processes, managing appointment flow, and ensuring timely communication
- Support RBT staff with breaks and transitions
- Clean and sanitize toys, rooms, and common areas
- Track and order supplies
- Further understanding of ABA principles is required via on line course training
Experience
- Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel)
- Bilingual abilities are highly valued to serve diverse patient populations effectively
- Demonstrated ability to handle clerical tasks such as filing, data entry (including 10 key typing), and managing phone systems with professionalism
- Knowledge of clinical confidentiality policies and health information management practices is essential
- Excellent customer service skills with a focus on patient service and communication in a fast-paced environment
- Must be a team player and willing to support any clinical staff
- Must work well with children
- Must pass background check
Join us in making a difference by providing compassionate support at the front desk! This entry-level role offers comprehensive training opportunities to develop your skills in medical administration while contributing to quality patient care. We are committed to fostering an inclusive environment where your enthusiasm and dedication can thrive.
Pay: $13.00 - $15.00 per hour
Work Location: In person
